Timothy B.
Terrible barriers to communicating with…
Terrible barriers to communicating with this company. Problem with an order, have not heard back at all. They fill my email with requests to repurchase but effectively box you out if there is a concern or problem. No real customer service path to speak of.
Response from PetLabCo.Aug 13, 2024
Hi Timothy, We're really sorry to hear about the barriers you've faced while trying to communicate with us and we apologize for any inconvenience caused by the problem with your order. Could you please provide us with your Order ID so that we can investigate this issue promptly and have a representative reach out to you to address your concerns? Your feedback is valuable, and we want to ensure we resolve any issues you are facing. Thank you, PetLab Co.



