PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jan 14, 2020

Hi Richard, thank you for leaving us a review. We are thankful that you appreciate our product. Our apologies if our product didn't achieve your desired effect. We continuously work our hardest to make sure our products are made to the highest standards and at the same time, we make sure that we are giving the best customer service possible for our customers. We hope to work with you again in the future! <3 Love, -Petlab Co.

Response from PetLabCo.Jan 13, 2020

Hi Debra, thank you for sharing this amazing news with us and for your very kind words :) It makes us sad to hear that your beloved boxer had to go through so much with his joints but we are over the moon to hear that he has already significantly improved with our chews. Our team has been working extremely hard behind the scenes, to constantly ensure we deliver the best possible products to you and your beloved pup so we appreciate your suggestion. We hope to work with you again in the future! <3 Love, -Petlab Co.

Response from PetLabCo.Jan 12, 2020

Hi Nancy, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We understand that you need more time to evaluate our product but we would like to extend our sincerest gratitude to you for giving our Dental formula a try :) Thanks a lot for your vote of trust and we look forward to serving you more! <3 Many thanks, - Petlab Co.

Response from PetLabCo.Jan 11, 2020

Hi Monica, thank you for leaving us a review. Our apologies for the delay of your orders. Rest assured that we are doing our utmost to ensure that your orders arrive in a timely manner and in perfect condition. Thank you for giving our products a try, we are pleased to hear that it arrived in a timely manner! :) We look forward to your full review once you have given it time to take effect. We hope to serve you more! <3 Many thanks, - Petlab Co.

Response from PetLabCo.Jan 9, 2020

Hi Sherrie, thank you for sharing this great news with us. We're over the moon to hear you're already seeing such amazing improvements in her! We are so excited to hear about this great progress and we love that you are seeing a transformation :) we definitely understand your concern regarding the price, and we can assure you we work tirelessly every day to keep our prices as low as possible. However, we firmly believe that the benefits of this product outweigh the costs. Keep in touch, we love hearing great success stories like yours! All the best, -Petlab Co.

Response from PetLabCo.Jan 8, 2020

Hi Judith, Thank you for taking the time to leave us your review. We truly apologize for any delay caused in delivering your order. We strive not only to meet but exceed your expectations. We are sorry that yours have not been met so far with your delivery. While we try to ensure every single order is delivered in a timely manner, around the holidays there can be delays beyond our control. We are glad to know that you have finally received the order. Again, we apologize for the delay. If you continue to have trouble with your delivery after today, please contact us directly so we can help assist you further. We will be more than happy to help guide you through a resolution. Many Thanks, -Petlab Co.

Response from PetLabCo.Jan 3, 2020

Hello Ann, Thank you for taking the time to leave us your feedback. We sincerely apologize for the inconvenience caused. We have reviewed your recent order, and well be using your comments to help us improve in the future. Subscription frequency can always be amended online. Nevertheless, while reviewing your account we did confirm that there is no active enrollment in our program. Again, we apologize for the extra product. We are glad to hear that you are enjoying the products and appreciate your business. Please contact us again if you need any further assistance, we would be more than happy to help out one of our valued customers. Many Thanks, -Petlab Co.

Response from PetLabCo.Dec 29, 2019

Thank you for sharing this great news with us, Dorothy :) We're so glad they're doing so well with our product already even after just 2 weeks of using it! wow, we couldn't be more than happy to hear such amazing news. Imagine the wonders it can provide to your beloved pups in the long run! Please do keep us updated on their amazing progress, we love hearing about your successful experiences. Thank you for recommending it too! we would love to help more and more fur babies <3