PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Oct 25, 2024

Hi Rud, We're sorry to hear that the product didn't meet your expectations. Keep in mind that it can take up to 3 months of using supplements regularly to get the most out of their potential benefits. We’re here to help and would love to assist further. Could you please provide your Order ID? Stay pawsome, PetLab Co.

Response from PetLabCo.Oct 22, 2024

Hi Daniel, We're sorry for the delay in your order delivery and for not receiving a response from us. Your satisfaction is important to us, and we are committed to making things right. Can you please provide your Order ID so that we can help? Thank you! Stay pawsome, PetLab Co.

Response from PetLabCo.Oct 21, 2024

Hi Pamela, We're sorry to hear that the product didn't meet your expectations, as it has for many others. Since every pup is unique, what works for one may not work for another. We’re here to help and would love to assist further. Could you please provide your Order ID? Stay pawsome, PetLab Co.

Response from PetLabCo.Oct 21, 2024

Hi Amy, We're so sorry that you are having trouble placing an order. We would love the opportunity to assist you with this. Please feel free to reach out through the "Contact Us" page on our website and we are more than happy to help! Best regards, PetLab Co.

Response from PetLabCo.Oct 21, 2024

Hi Dave, We’re sorry for any confusion this may have caused. We never enroll customers in subscriptions without their consent. As long as you choose 'One-time Purchase,' there won't be any recurring charges. Additionally, it may take up to 3 months to see potential benefits. That's normal for any supplement. Could you please share your Order ID so we can look into this further for you and your pup? Best regards, PetLab Co.

Response from PetLabCo.Oct 16, 2024

Hey there, We are genuinely sorry to hear about the challenges you've encountered while trying to cancel your subscription. Please allow us to resolve this issue for you. If you can kindly supply your order ID, we will ensure that everything is swiftly addressed. Best regards, PetLab Co.

Response from PetLabCo.Oct 16, 2024

Hi Jacqueline, We're really sorry to hear about the trouble you’ve had trying to cancel your subscription. Just so you know, you can also cancel your subscription anytime through the customer account portal on our website. We want to help sort it out for you right away. If you could provide your order ID, we’ll make sure everything is taken care of. Kind regards, PetLab Co.

Response from PetLabCo.Oct 16, 2024

Hi Tina, We're really sorry to hear about your experience. Please know that we absolutely do not ignore customer emails or requests, and we want to get this resolved for you right away. Could you please provide your order ID? We will look into this and we’ll make sure we sort this out for you. Best regards, PetLab Co.