PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jane T.
The monthly delivery comes exactly when needed, so no build up of excess products.
Response from PetLabCo.Feb 13, 2026
Hi Jane, We are thrilled you are happy with your subscription. Thank you so much for your feedback. We appreciate you being a member of our community! Regards, PetLabCo.
Tina M.
My only issue is the fact that I am receiving 2 packages and being charged twice, of course. Please cancel one of the shipments. I can not afford to be charged twice and only need one subscription. Your prompt attention to this issue will be greatly appreciated.
Response from PetLabCo.Feb 13, 2026
Hi Tina! Thank you for bringing this to our attention. We’re sorry for the inconvenience caused by the duplicate shipments and charges. We completely understand your concern, and we want to make sure this is resolved as quickly as possible. A member of our team will be contacting you shortly to review your account, cancel the extra shipment, and ensure your subscription is set up correctly moving forward. Regards, PetLabCo.
Sherry
Product got delivered on time and in good shape.
Response from PetLabCo.Feb 13, 2026
Hi Sherry, We are thrilled to hear about your experience so far! Thank you so much for sharing your feedback with us. Regards, PetLabCo.
Loki C.
Subscribing means I don't have to worry about refilling. PetLab Co always arrives before my supply is out.
Response from PetLabCo.Feb 13, 2026
Hi Loki! Thank you so much for your wonderful feedback! We are thrilled you are seeing the benefits of being on a subscription. Please don't hesitate to reach out should you need anything. We are always happy to help. Thank you for being a part of our community! Regards, PetLabCo.
Josie
I was looking forward to trying my dog on these due to all the great reviews but unfortunately my dog fell ill & now requires a strict diet due to surgery. I contacted PetLab to return & they kindly refunded & said i can keep them to donate. Lovely gesture, thank you
Response from PetLabCo.Feb 12, 2026
Hi Josie, Thank you for your kind words! We truly appreciate you taking the time to share your experience. We’re sorry to hear your dog has been unwell and hope the recovery goes smoothly. We’re glad we could assist, and we wish your pup all the very best moving forward. If there’s ever anything we can help with in the future, please don’t hesitate to reach out. Regards, PetLabCo.
Carolyn
This is a very reputable company. The products are very good. I have been using a dental additive for my dogs water and the allergy and immune tabs for my dog that has persistent allergies. They stay at bay with this product and their teeth are excellent.
Response from PetLabCo.Feb 12, 2026
Hi Carolyn, We appreciate you sharing your positive experience! We're happy to hear that our Dental Formula and Allergy & Immune Probiotic Chews have been so helpful for your dogs. It's great to know they're contributing to their well-being. Thanks for your support! Regards, PetLabCo.
Cynthia A.
This product works! I’ve been using this product for more than a year and my vet is impressed with how both of my dog’s teeth look.
Response from PetLabCo.Feb 12, 2026
Hi Cynthia, We're happy to hear you are seeing the benefits! It's wonderful your vet is impressed with your dogs' teeth. We appreciate you sharing this positive feedback. Best regards, PetLabCo.
OWEN
Superb customer service when I had a problem, resolved quickly efficiency and Andrew was really helpful and friendly, a real pleasure to deal with. Andre is a great asset to PetLab. Well done and thank you!
Response from PetLabCo.Feb 12, 2026
Hi there! Thank you so much for your kind words! We’re delighted to hear that Andrew was able to assist you and resolve the issue quickly. We truly appreciate your support and thank you for being part of our community! Regards, PetLabCo.
