PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Nichols
seems to be helpful for my 13 y.o lab
Response from PetLabCo.Apr 10, 2020
Hi Nichols, We are glad that you're happy and satisfied with our chews and the result didn't disappoint you. It's amazing to hear that you are seeing improvements on your dog already :) Thanks a lot for sharing this with us! We hope you continue to let us help your fur baby feel better <3 All the best, -Petlab Co.
Carole B.
My dog started using the joint care product 1 month ago. I can see progress. Not huge, not spectacular.But progress nonetheless. She is a little more flex and less in pain. We will keep going and I'm satisfied with these first 30 days. Crossed fingers.
Response from PetLabCo.Apr 9, 2020
Hi Carole, Thanks for your review. We're over the moon to hear you're already seeing improvements in her! :) We're so excited to hear about this great progress and we love that you're seeing a transformation. Please keep going and kindly update us of the long-term results you will get ❤️ Best Wishes, Petlab Co.
Rick H.
Had some questions regarding my order and got a response back right away. Very appreciative of the info I received. Thank you
Response from PetLabCo.Apr 9, 2020
Hi Ricky, Thank you for your kind words. We pride ourselves on customer service so it is great to hear that we could help you :) Rest assured, we are always willing to go above and beyond to make everything right for you ❤️ Best Wishes, Petlab Co.
JOSEPH M.
The product works well for our dog. Recently we had a shopping problem but it was handled in an appropriate manner and the customer service was very good. hopefully there will be no more shipping problems because we are very happy with the product.
Response from PetLabCo.Apr 9, 2020
Hi Joseph, We're glad that you found satisfaction with our product :) Thanks for your review. We appreciate your patience and understanding. Rest assured that we're doing our utmost to ensure that you will always get your order in a timely manner ❤️ Best Wishes, Petlab Co.
glenn
I have an 8 years old Alaskan Malamute who I noticed that everytime after I give him a walk around the block He will start limping and it will take him about three days to recover. I brought him to my vet and he had an x-ray and the vet said that he started to develop some form of arthritis. I was told to put him on diet to make him loose weight and my dog was prescribed some pain pills to manage the pain. I didnt want him to be on a pain pill so I came across and I saw Petlab when I was surfing online and I did not hesitate to try their product. I ordered some joint care chew and started giving it to my dog and after a week or two I notice improvement on my dog mobility and now I can able to walk him and even jog with him everyday without him limping after. This product is great!!! and now I was able to make him loose some weight which also help him with his mobility and no more pain pills!!
Response from PetLabCo.Apr 8, 2020
Hi Glenn, We're overjoyed to hear that he no longer limps and you're seeing significant improvements in his mobility already! :) Thanks for giving our product a go and for sharing this wonderful news with us. We always appreciate stories such as these as it lets us know we are truly improving the lives of pets ❤️ Best Wishes, Petlab Co.
Alina D.
I had issues with the shipping but it got corrected. Because of the shipping issues, my joint care got here late and had my dog out of it for about 1 week. Got it now and hopefully, next shipment will get here in time and at the correct address. I love the product and it is really helping my dog but something needs to happen with the logistic before I can call it super great!
Response from PetLabCo.Apr 7, 2020
Hi Alina, Thanks for your review. We're glad that you found satisfaction with our product :) We're sorry you had such a sporadic experience of our services. We're working on improving fulfillment and ensuring that every customer receives their product within the expected time ❤️ Best Wishes, Petlab Co.
Ann D.
Pur dog lives the joint chews
Response from PetLabCo.Apr 6, 2020
Hi Ann, It's so overwhelming to hear that your fur baby loves the chews! Thanks for your review :) We do hope your pup can continue to enjoy using them as we assure you that you will get nothing but excellent products from us ❤️ Best Wishes, Petlab Co.
TAMI B.
Great products! Only complaint is the the delivery process
Response from PetLabCo.Apr 5, 2020
Hi Tami, Glad to hear that you are satisfied with our products. We deeply apologize for any inconvenience caused. Unfortunately, the current global health situation has lead many shipments to be delayed. Rest assured that our team is working around the clock to resolve this :) Thank you so much for your kind feedback. All the best, -Petlab Co.
