PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Apr 21, 2020

Hi Bonnie, We're happy to hear that our product worked well for your pup. We truly apologize for the inconvenience this has caused you. We're getting this taken care of right away for you. A representative will be reaching out shortly. Best Wishes, Petlab Co.

Response from PetLabCo.Apr 21, 2020

Hi Martin, We are terribly sorry for the inconvenience this delay has caused. Unfortunately, the global health situation has caused many shipments to be delayed. All orders will be shipped out as soon as we receive the new stocks. We thank you for your patience and understanding. Best Wishes, Petlab Co.

Response from PetLabCo.Apr 20, 2020

Hi Robert, Thanks for your review. We're terribly sorry for the inconvenience this delay has caused. Unfortunately, the global health situation has caused many shipments to be delayed. All orders will be shipped out as soon as we receive the new stocks. We thank you for your patience and understanding ❤️ Best Wishes, Petlab Co.

Response from PetLabCo.Apr 20, 2020

Hi Lynxy, Thanks for leaving us a review :) We pride ourselves on customer service so it is great to hear that we could help you. Rest assured that we have raised this to our Development team to improve a much more Customer-friendly website ❤️ Best Wishes, Petlab Co.

Response from PetLabCo.Apr 20, 2020

Hi Paddy, We're thrilled to hear how well your pup is doing! :) It makes all our time so worthwhile when we hear your pups improving so much so thanks for these updates. We would love to hear more about his progress over the next few months too and hope our chews can keep helping him feel better! ❤️ Best Wishes, Petlab Co.

Response from PetLabCo.Apr 19, 2020

Hi Susan, Our sincerest apologies for the delay in your order. Unfortunately, the global health situation has caused many shipments to be delayed. All orders will be shipped out as soon as we receive the new stocks. We thank you for your patience and understanding. All the best, -Petlab Co.

Response from PetLabCo.Apr 19, 2020

Hi James, Glad to hear that you're happy and satisfied with our product. We truly apologize for the inconvenience this has caused you. This mishap does not reflect our strive for excellence. Rest assured that we are working on improving our processes and services to better serve you in the future <3 Best, -Petlab Co.

Response from PetLabCo.Apr 19, 2020

Hi Peggy, We're glad that our product is working amazingly well on your dog. We hope we can keep helping him maintain his amazing oral health. Thanks for the kind review. All the best, -Petlab Co.