PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Terri G.
Ordering was great. Time to delivery and buy hopefully not your fault.
Response from PetLabCo.Apr 28, 2020
Hi Terri, Thank you for your kind words. We're so glad you had an enjoyable experience. Rest assured that our team has been working hard behind the scenes to deliver excellent products and services despite the pandemic. ❤️ Best Wishes, Petlab Co.
Nicole W.
I love the pet lab items but my last order has not arrived yet so that is why gave 4 stars instead of 5
Response from PetLabCo.Apr 27, 2020
Hi Nicole, We're so happy to hear that you love our products :) We're terribly sorry for the inconvenience this delay has caused. Unfortunately, the global health situation has caused many shipments to be delayed. We're working night & day to get these issues resolved and pledge to get your chews to you. We thank you for your patience and understanding. Stay safe! Best Wishes, Petlab Co.
Lynda S.
These chews are amazing! The only thing that i am very disappointed in is the shipping of this product. My card was charged on April 4th and I still have not received the product and my dogs are without their supplement. I’ve called several times and been told there is a back up due to covid 19 yet is was told that my product would arrive in 5-7 working days. It’s been double that. Very disappointed
Response from PetLabCo.Apr 27, 2020
Hi Lynda, We're terribly sorry for the inconvenience this delay has caused. Unfortunately, the global health situation has caused many shipments to be delayed. Rest assured that we're working night & day to get these issues resolved and pledge to get your chews to you. We thank you for your patience and understanding. Best Wishes, Petlab Co.
Sherry
Disappointed in late delivery time. Would like to be able to track.
Response from PetLabCo.Apr 26, 2020
Hi Sherry, Our sincerest apologies for the delay. We're getting this taken care of right away for you. A representative will be reaching out shortly! Best, -Petlab Co.
valina
Trying the tear stain.Only been giving to her for almost a month. They say it takes up to 2 months to notice change so in two months i will better know if their products do what they say
Response from PetLabCo.Apr 25, 2020
Hi Valina, Thanks for your review. We would like to express our sincerest gratitude to you for giving our product a shot :) We look forward to your full review once you have given it enough time to take effect. Please do keep us updated on his progress, we love hearing about your experiences ❤️ Best Wishes, Petlab Co.
pam
My dogs do not have bad breath and their shedding problem seems to improving. I have noticed less hairs are coming from them.
Response from PetLabCo.Apr 24, 2020
Hi Pam, Thanks a lot for giving our product a shot, we're glad that you're seeing your desired results and it didn't disappoint you :) We are grateful for your trust in us. Thanks again and have a wonderful day with us. All the best, -Petlab Co.
susan
I buy the Fur Ball Remedy. Most of my cats will eat ir right off a plate. It’s seems a little thicker than most brands which keeps it from flying of the paws that get spread. Trying to find my account on their website is difficult.
Response from PetLabCo.Apr 22, 2020
Hi Susan, Thanks for your review. We're glad that your cats enjoy our product :) Rest assured that we have raised this to our Development team to improve a much more Customer-friendly website ❤️ Best Wishes, Petlab Co.
Karen B.
I bought the dental formula . Only used it for 3 days now and already notice the plack that was on her teeth next to her gums is going away .
Response from PetLabCo.Apr 22, 2020
Hi Karen, We're glad that your pup is doing so well with our product, we couldn't be happier to hear such amazing news. Imagine the wonders it can provide her in the long run! :) Please do keep us updated on her progress, we love hearing about your experiences ❤️ Best Wishes, Petlab Co.
