PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Mar 10, 2026

Hi Jackie, Thank you for letting us know you have plenty of product right now. Did you know that we offer Customer Portals in which you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time? If you haven’t created an account yet, you’ll need to do that before you can log in. Someone from our Customer Experience team will follow up with you shortly to provide further support. Thanks for bringing this to our attention. Warm regards, PetLabCo.

Response from PetLabCo.Mar 5, 2026

Hi Faye, Thank you so much for sharing your experience so far. We've found it usually takes 90 days of the recommended daily dose to see potential benefits. That's normal for any supplement. Please be sure to keep us updated on your dog's progress. Warm regards, PetLabCo.

Response from PetLabCo.Feb 27, 2026

Hi Maria, Thank you for your review. Our Customer Experience team will personally follow up with you to ensure your concern is fully addressed. Thank you for your continued patience. Best regards, PetLabCo.

Response from PetLabCo.Feb 23, 2026

Hi Sheila, We understand you would like to cancel your subscription. Did you know that we offer Customer Portals in which you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time? If you haven’t created an account yet, you’ll need to do that before you can log in. Regards, PetLabCo.

Response from PetLabCo.Feb 23, 2026

Hi Randy, Thank you for taking the time to share your feedback. We’re glad to hear you find our products reasonably priced. We’re sorry to hear about your concerns regarding packaging consistency and shipping. That’s certainly not the experience we aim to provide. We’re continuously working to improve both our packaging quality and delivery experience, and your feedback helps us do that. Thank you! Regards, PetLabCo.

Response from PetLabCo.Feb 20, 2026

Hi David, We’re really sorry you had this experience and for the frustration it has caused. We’d be happy to look into this for you. Can you please share your order number so we may locate your account and assist you further? Best regards, PetLabCo.

Response from PetLabCo.Feb 16, 2026

Hi James, We appreciate you sharing your experience. We're sorry you've had trouble managing your subscription and with the website's functionality. We’d love the opportunity to look into this further. Can you please share your order number so we may locate your account and assist you further? However, we're glad to hear you're noticing a positive change in your dog's teeth. Best regards, PetLabCo.

Response from PetLabCo.Feb 16, 2026

Hi Kate, We’re really sorry you had this experience. We’d be happy to look into this for you. Can you please share your order number so we may locate your account and assist you further? Best regards, PetLabCo.