Brooke S.
Took a little time but customer service was great
Orders were delayed because of the pandemic, and it took a little while to hear back from customer service by email the last time I contacted them. However, when I called, I got someone right away. Joe was very nice and helpful. He solved my issue immediately and was very pleasant to talk to. Have not had any serious issues, any issue was resolved quickly, and I’m happy with the products so far.
Response from PetLabCo.May 12, 2020
Hi Brooke, Thanks for leaving us such a wonderful review. We're thrilled that you loved your experience, our staff will definitely be happy to read what you wrote :) We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your vote of trust and we look forward to serving you more! ❤️ Best Wishes, Petlab Co.



