PetLabCo.Reviews of thepetlabco.com

I simply did not receive enough communication when my order was delayed, It]s easier to be understanding when you have transparency with your process.

Our dog has been kicking her paws and scratching her ears. She’s cost £1,000’s in vet bills and been on tablets for years. I saw this page on Facebook and thought I would give it a go. She’s brighter in herself and her paws aren’t red anymore, so she’s not licking them. She’s not flapping her ears as much and seems a lot happier. Long may it continue.

My sons Amer. Stafford dog has always had a weird gait then at around 4 1/2 years really started limping. I ordered the joint chews probably 18 mos ago or so, and by the beginning of the 3rd tub the limp stopped and has not returned. I've been very happy with the results

Our lab always had allergies from a pup, he’s now 9. We changed his food & treats, vet bills were £200 a visit and didn’t make a difference We started using Pet lab joint relief and saw a small difference in his movements & thought we would give the itch relief a go. OMG after a week, he has more or less stopped scratching, he is more alert and walking & playing more. It’s great to see him back to his normal playful self, can’t thank Petlab enough. Negative was customer service, I placed my order and received 1 invoice but i was changed twice, after finally contacting customer service, they said they would cancel the 2nd order, 2 days later another email both orders despatched?! As I only received 1 invoice I don’t see how this was my fault. I can return but at a cost. This is the reason for 4 stars

Our dog Moose has been taking the Itch Relief tabs for 3 months. The difference is amazing. He has allergies and gets raw spots on his rump and paws. The Itch Relief has gotten him off cortisone shots and his coats looks much better. He even enjoys them as "treats". Thank you!

I knew my dog was going to need her teeth cleaned. I started her on the dental rinse, as I had to save up for the cleaning! Within a few months of using the rinse I could tell a significant improvement and so did my veterinarian! I will continue to use the product and hopefully space out the expensive cost of have her teeth cleaned. I recently needed the help of their customer service and was very pleased with the speed and resolution in which things were taken care of!! Thank you Rosie for all your help!! The only reason for a 4 star and not 5 is because I wish the autoship would give you a notification prior to billing, so if you need to change your delivery date you have that option. 😊

I have been trying to order the itch relief tabs over their website and it won't allow me. I put all the info in and get to the part to click on place order and it does absolutely nothing. Doesn't say missing info or anything. It does nothing like I didn't push any button. It is very frustrating. I have done this about 3 times. I hope its not charging me. It shouldn't be since it literally isn't going through like an order would. I am not sure what is happening but I really hope someone can call me so I can place this order.

I have only been giving my dog the Joint Care supplement for a couple of months but found he was leaving more than he was eating. I don’t think that he ate enough or that there was enough time to see if the products helped him much. However, the service I received was very good.