PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Dale K.
Receiving as needed
Response from PetLabCo.Jun 2, 2026
Hi Dale, We are thrilled you are happy with our product and are receiving them as needed. Please don't hesitate to reach out should you need anything. We'd love to make your experience a five-star one! Regards, PetLabCo.®
Carole G.
Very fast delivery
Response from PetLabCo.May 25, 2026
Hi Carole, We are so glad to hear our deliveries are fast! Thank you for your continued support. Best regards, PetLabCo.®
customer
Trying to extend my auto delivery. With the loss of one dog, I have too much stock and your system doesn’t allow for stopping delivery without cancellation. Quite aggravating because I just want to catch up. But I guess I’ll have to cancel
Response from PetLabCo.May 24, 2026
Hi there, thank you for taking the time to leave this review. We're sorry to hear about the loss of your dog. We've sent you an email to further assist with your subscription. We're always here and happy to help; we're available via phone, email or chat. We look forward to hearing back from you. Best regards, PetLabCo.®
Bertha R.
So far the tooth powder is tolerated by by 15 yo terrier mix. I do wish that the packaging was more ecological. I have ordered items for myself from other companies that come in glass jars, packed in shredded paper in small upcycled boxes or paper mailers with no breakage problem. It would feel really good for my dog's items could also be so packaged.
Response from PetLabCo.May 24, 2026
Hi Bertha, we appreciate you sharing your experience. We also value your feedback regarding more ecological packaging options. We are always looking for ways to improve. Please feel free to reach out to us with any questions or concerns! Best regards, PetLabCo.®
JEB
My dog is still licking his paws and scratching his ears.
Response from PetLabCo.May 22, 2026
Hi there! Thank you for sharing your experience. Typically, our customers report the best results after 90 days of consistent use, as is common with supplements. Please feel free to keep us posted on your pup’s progress, as we'll be more than happy to provide support for you both along the way! Regards, PetLabCo.®
Rejoyce
Your probiotic is great, but you sent me the probiotic and I already have two jars of it and you were supposed to send me the joint relief if that’s a soft chew also? Please xcle anymore of the probiotic. Thank you🙂
Response from PetLabCo.May 21, 2026
Hi Rejoyce, We appreciate you sharing your experience. We are sorry to hear you received the wrong product. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®
Antonette
The green dental powder no longer working very well. Found another that works better. Will have discontinue
Response from PetLabCo.May 20, 2026
Hi Antonette, Thank you for sharing your experience. We're sorry to hear our ProBright didn't deliver the results you were hoping for. We understand all dogs are unique, including their response to certain ingredients. We really appreciate you giving it a try! Regards, PetLabCo.®
debbie A.
The probiotic chews have really helped my dog with his itchy skin, and he loves the taste.Delivery is very quick.I do wish it was easier to contact the order department, because sometimes I get a mix-up double delivery of the same product, but overall this is a good company
Response from PetLabCo.May 18, 2026
Hi Debbie, Thank you for sharing your experience. We're sorry to hear you have not been able to contact us. We can be reached here: Email: [email protected] Phone: +1-866-4-PETLAB (1-866 473-8522) Someone from our Customer Experience team will follow up with you shortly to provide support. Thank you for being a part of our community! Regards, PetLabCo.®
