theory11Reviews of theory11.com

Beautiful products & great customer service. Definitely one of those companies I actually enjoy purchasing from. :)

I placed an order for two sets of cards that were somehow lost in postal transit. The Theory 11 customer service not only addressed this matter swiftly and with the highest level of professionalism, they also ensured a new order was fulfilled immediately. This company has not only offered the best playing cards, but also an A+ Customer Service!

Even though UPS said my order was delivered I did not get it. I contacted UPS and they never responded to my claim. I contacted theory 11 and they immediately sent out my order again. It also arrived very quickly. I will definitely order from them again. The products were perfect gifts for my star wars and lotr fan friends.

I either lost or a piece or it wasn’t sent out originally. Either way, Mandy with Theory11 was very quick to reply and very helpful throughout the email process of getting my puzzle piece replaced.

They're helping me purchase a magic props refill

I’m a huge TMNT fan, so when I saw theory11’s TMNT cards, I knew I had to have them. The art and character choices were awesome and I really enjoyed them. Unfortunately the pack I bought was missing 6 of the Spade cards. When I reached out to see if there was a way I could get the missing cards, theory11 was super fast to reach out and remedy the issue with no problems or questions asked! Like many of the other reviews, Mandy Laterveer handled my concern and was extremely responsive annd helpful! Overall, I am super happy with the cards, the quality, and the customer service.

I love this company’s products! I recently had a slight mishap with one of their products and they resolved it so quickly and efficiently. Mandy Laterveer assisted me and she was so kind and fast at responding. Just a great experience overall!

Mandy has always been helpful when corresponding for Theory11 and The Magician virtual show.