ThenordstickReviews of thenordstick.com

Great product and fast, easy support when I had a question about how the pins worked

The NordBench Pro is everything I was looking for in an all-in-one solution. I used it in my garage gym for several months and it is now in my office, making it easier to do dips, nordic curls, back extensions, reverse sit ups, and all the other exercises throughout the day. It's portable, functional, easy to adjust, and the stabilizer bar extension makes every move feel stable. Considering some incline benches cost hundreds of dollars, the NordBench Pro exceeded my expectations in terms of value/$.

I have purchased the NordBench Pro, leg attachment and straight bar with resistance bands from The Nordstick. I have not received the equipment yet but wanted to leave a brief review about the overall experience in terms of communication the the Nordstick team and their customer service. First I reached out to Garrett with some questions regarding the YouTube video reviews I had watched. Overall I was on board and ready to purchase, but had a few concerns. Garrett (himself) got back to me quickly and was able to address the exact videos I'd watched. He told me he thought very highly of those specific reviewers and had already worked to address the issues they'd brought up with the prototype. So, I learned that everything I asked about had been updated and would be reflected on the NordBench Pro if I purchased. I also had additional communication with the team regarding shipping and a few other questions. My experience has been fantastic so far and I'm really looking forward to setting up the bench when it arrives. After using it for a little while, I'll return with a review of that personal experience. Thanks a ton to Garrett and the team!

Ordered February 16 now it’s may 19th kept getting updates stating it would ship in 2 weeks, cool. After the third 2 week period nothing, so I filed a credit card dispute. Next thing I know there’s a tracking number, so I cancel the dispute. However, what shipped is the free gift worth about $10 not the nordbench pro I paid $470 for. Now I have to call customer service to reopen the dispute or file another claim. Edit: a week after the free gifts the unit showed up with no tracking provided or update given. More of a customer service issue with not providing updates on delays.

I ordered the product on Mar 07. It initially said it was on it's way, then it never showed up. It gave a new date of May 17. It didn't show up and i can't event track the product. Taking money and not delivering a product is theft.

Ordered in February and have had nothing but delays and delays. It's now mid-May, they said they canceled my order in April so I could complete a chargeback and they keep telling ny card company they will send the order even though I have emails from them saying the order is canceled. I honestly think it's a pyramid scheme where they collect money from current orders and use that money to fulfill previous orders.

While your email support is excellent, the fulfillment process needs significant improvement. Selling items that aren't in stock and making customers wait over two months for a shipping update is unacceptable. To stay competitive, the business needs to reinvest in inventory management and faster logistics.

No communication, no delivery, no chat function, no email response. BBB complaint registered. STAY AWAY!!!