MH
Excellent customer service
Excellent customer service! A+

The New Primal pioneered grass-fed jerky in the US years ago and has since emerged as a tour de force brand, crossing categories with clean-lable condiments, helping to lead a Whole30-based better-for-you movement across grocery stores nationwide.
The New Primal (thenewprimal.com) has 454 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 424 reviews with 5 stars · Clear filters
MH
Excellent customer service! A+
Alyssa A.
Great service. Very friendly, fast, and helpful response to my email when I made a mistake on my order.
Response from The New PrimalOct 19, 2019
Alyssa- We totally get it and we appreciate your support! -The New Primal Customer Service Team
L A.
Fast, free shipping with great products supporting our clean eating efforts. Love how everything is labeled whether it is paleo or whole30 approved. Takes the guess work out of it! Will order again soon
Response from The New PrimalOct 18, 2019
Thank you for the support! And we're so happy that you appreciate the label claims that we have on our packaging! -The New Primal Customer Service Team
Rob S.
The spicy sticks are my favorite and just bought 3 more boxes!
Response from The New PrimalOct 18, 2019
Hi Rob! We appreciate your support! Thank you! -The New Primal Customer Service Team
Smurf
It was very kind of you guys to replace the product I unknowingly bought with gum in it with items that do not. Great customer service!
Dr. Rona T.
delicious dressings and AMAZING wasabi coconut aminos --i'm hooked. Delivery and packaging was super Clean ingredients. Great to have on hand when i don't make my own dressings. Impressed.
Response from The New PrimalOct 16, 2019
WOW! Thank you for the glowing review! The wasabi coconut aminos was developed after one too many sushi nights of bringing our own aminos and then immediately mixing some wasabi into it. We're so happy that others are enjoying it as well! Thank you for your support!
Jolene M.
Love the Almond Butter Turmeric Dressing. Great on broccoli.
Mark S.
These beef sticks are the best I've had. I like that they are available in multiple flavors, including hot/spicy. I ordered a sample pack and they will become a regular item in my pack on backpacking trips.
Response from The New PrimalOct 15, 2019
Mark, Happy to hear that we're fueling your adventures! Thank you! -The New Primal Customer Service team