wendy C.
Table customer service needs attention
My daughter and friends have been talking about the Sunday feast at the ned for months So i decided to treat them for a christmas gift . We came yesterday and was greeted by a lovely door man who helped us with our parking as my friend was in a wheel chair . We were a little early so we decided to have a drink first He took us to the area where we could order drinks and told us where to go for our Lunch . We got seated on time and was so overwhelmed with all the food choices . The starters were incredible especially the lobster . We then went onto the roast the meat was amazing and veg but the potatoes and yorkshire were a little dry . The pudding selection was fantastic the crumble was to die for . By this time we were all so full up and was asked by the waiter if we wanted a hot drink which we all ordered mint tea . The waiter had mentioned twice before during our meal they would need the table for other guest which i found unprofessional and puts you on edge to rush your food and experience . We were given 3 pots of tea one which was very big . We were given the bill while drinking our tea and paid and was asked after to leave . I was shocked and replied we are still drinking our hot tea . We were all very disappointed and it changed our experience as we were taking about booking to come back with our partners . Note to management you need to train your staff better or maybe have a polite notice on the table explaining time slots .