The Ned|LonReviews of thenedlon.com

Would rate lower but the room and establishment was clean and some of the staff was nice and helpful but food was cold we never complained as you felt you had to be thankful you was dining in there after giving 400 British pounds to stay in the hotel charged for being late to the table 50 pounds + 150 for room charges which was unclear what they was as we never had room service and to keep trying to take money of my card for no reason whatsoever security was very rude as soon as it was last orders stood hovering for us to go up to room cross question in the spa as if we was guests in hotel when we gave room number and names what was ment to be a Christmas get away after driving from Scotland turned into very expensive and under whelming experience

I have always had really positive experiences in this hotel. However, recently my partner came to stay and we went to go for a drink. We were refused entry as they said it was too full. But then they proceeded to let multiple people in after us. We were dressed smartly. However my partner did have a logo top on. If that was the reason I think they should be honest and just say why.

Walking back from Shaftesbury Avenue, popped in for a quick drink and snack. Doorman - Blanked us. Barman - Surly. Maitre De - Pompous & condescending. Service Charge - 14.5% They clearly think they are very special but you know, at the end of the day, it's an overpriced bar and restaurant the rest is the Kings New Clothes. I won't be bothering again.