Gabrielle
Don't trust them!
BEWARE- Their reviews are all fake. They will tell you there is a money back guarantee but it's a lie. They will never refund you even when the work is not done correctly. I hired them to do illustrations for a children's book. They cannot follow instructions and the contacts do not speak English as a primary language (very difficult to get nuance across because of this). They clearly use AI to do the illustrations so when you change one aspect of the image it will not match the style of the rest of the page. An Actual Scam. Avoid them.
Response from The Native PublishersOct 28, 2024
Hello Gabrielle, Thank you for sharing your feedback. We’ve thoroughly reviewed the details of your project and the communication records we have on file. We strive to deliver a high standard of work, and it’s always our goal to meet each client’s expectations. It seems that there may have been a breakdown in communication, especially regarding revisions. If you feel certain specifications were not met, we’d be more than happy to address this directly and make any necessary adjustments. Please reach out to our support team with any further details or clarifications. We value every client’s experience and are here to resolve this.