The Modern BackReviews of themodernback.com

I cannot say enough about the wonderful experience my wife and I had at The Modern Back. We did thorough research prior to our visit to the store. The owner Tom and his assistant, Daniel accommodated us after hours and spent two plus hours educating us in the realities of massage chairs, both pros and cons. We looked at 12+ chairs and tried 6 of them. There were no high pressure sales tactics. They went over and above in spending the time necessary to be certain that both my wife and I selected a chair that was the best fit for both of us. No matter where you live in the Tampa Bay area, it is worth a drive to The Modern Back when shopping for a massage chair.

We had bought a massage chair from Modern Back a few years ago and we loved it. Unfortunately it was destroyed when our home was flooded from Hurricane Helene. We recently went back to Modern Back to get a new massage chair and fell in love with the Osaki OS AI Vivo 4D + 2D. At the Modern Back showroom, you can sample a wide range of chairs and find the one you are most comfortable in. The Customer Service is outstanding as Tom will talk you through what each chair offers as you are trying each one. He is very knowledgeable and was a huge help in putting us in the right chair. When you select the chair that is best for you, the White Glove delivery service is awesome. The chair will be brought to your house and put exactly where you want it. Then they will take away the box and all the packaging. Do your body a favor and go visit the Modern Back Massage Chair Showroom. You will not be disappointed!

We love Modern Back. We had personalized service when we were picking out our chair and were able to try every model we wanted to. Financing was easy. We got our chair within 2 weeks of finalizing the order. The delivery went smoothly and the delivery staff was very polite and friendly. We both are using our Kairos chair at least once a day. It's so convenient to have our own massage chair and use it whenever we want. We highly recommend The Modern Back.

I just purchased a Daiwa Supreme Hybrid from Tom Walls at the Modern Back Store. I was desperately searching for the right chair both as a means of relaxing, but even more so for therapeutic reasons. Tom, patiently and diligently walked me through the myriad of options and led my to the Daiwa. I am extremely happy with both Tom and my selection of the Daiwa Supreme Hybrid.

My wife and I wanted to invest in a massage chair. I did some research but it wasn't easy to understand and choose which one. It was a good thing we chose to visit Modern Back. Tom gave us a complete explanation, took the necessary time and made our decision much easier.

This was my first experience with a massage chair purchase. Tom did a great job of explaining how the chair works and the after-sale experience was totally great. The delivery and set up of the chair were first class. I would recommend the Modern Back and Tom for any massage chair purchase.

Great Service at The Modern Back! We had a great experience shopping at The Modern Back, and a huge part of that was the outstanding service we received from Tom Walls, the massage chair expert. From the moment we walked in, Tom was incredibly helpful, answering all of our questions with knowledge and patience. He was quick to bring in the new model for us to check out and made sure we got the best possible experience. One thing that really stood out was how Tom went the extra mile to help us avoid the sales tax by working with us on getting a doctor’s note, as this was a medical necessity, which we truly appreciated. His attention to detail and willingness to work with us on every aspect of the purchase was remarkable. The white glove setup was smooth, and the delivery was exactly as promised—on time and with no issues. Tom has been great about following up on any additional questions we had, making sure we were fully satisfied with our purchase. Overall, we couldn’t be happier with the service and would highly recommend The Modern Back to anyone looking for top-notch customer service and high-quality products.

Very impressed with The Modern Back. Staff was very very professional and I am very happy with the price. I got the recommended chair and I never want to get out of it. If your in the market for a chair, I highly recommend The Modern Back !