The Modern BackReviews of themodernback.com

Daniel was very knowledgeable and answered all our questions.

Daniel did what professional person supposed do for a honest business, very kind and assist with all care and answer all questions the costumer have. That's was the experience that my wife and I had when we got in the store. I definitely recommend this store to anyone looking to buy a product and don't forget to ask for Daniel, you won't regret!! And by the way, we purchased a OSAKI OS AI VIVO 4D+2D !!!

A few years ago, I was in an accident that damaged my spine. I'm constantly battling with back pain since then. I sat in a friend's massage chair, which he had also purchased from The Modern Back the previous year & I couldn't believe my back felt better after just 30 mins in his chair. My friend swears by his chair & referred me to the guys over at the Modern Back. So, I visited their showroom in Sarasota and was wildly impressed by their selection. I was greeted by Dan, who had the patience of a saint, as I spent hours in the showroom trying out all their massage chair. Dan answered all my questions. Not once did I feel pressured in the sale. The guy really knows massage chairs. Ultimately, I chose the Osaki DuoMax SE. It had just the right amount of intensity I needed, and I love all the features. This chair is the Cadillac of massage chairs, in my opinion. Oh, and I was even able to finance the entire purchase for 0% interest with no money down. They already had my massage chair in stock, so I got my delivery within 3 days. I was absolutely amazed. The white-glove delivery guys (Charles and James) set up my chair like professionals and even took away all the packaging. I've owned my massage chair for 3 weeks now & it's really helping me manage my back pain. My favorite programs are the Thai stretch & neck/shoulder auto programs. If you are struggling with back pain, owning a massage chair is worth its weight in gold. I only wish I had bought one sooner. And if you're in the market for a massage chair, you have to check the guys at The Modern Back. The guys really know how to take care of business the right way.

I'm so happy I found this company online.  My husband and I have been wanting to buy a massage chairs for many years.  When I called them, their sales rep promptly answered all of our questions.  They even asked us questions to help us narrow down our search.  We decided on the Flagship Duo.  It was on promo for Mother's Day.  We also got the white glove delivery included in the price. The delivery was seemless and we are using our massage chair daily. Thank you.

'First, I rarely leave reviews but after such great service I had to post this review. The Modern Back is one of the very few remaining businesses with a customer first attitude. From the moment, I entered their showroom until delivery, the level of professionalism was outstanding. As a disabled vet, my sales guy even offered me military discount without asking and they upgraded me to white glove delivery at no extra charge. My delivery arrived within a few days which was a big surprise. I am a very happy customer.'

Excellent pre-sales experience. Tom, the owner, responded quickly to all questions and concerns. He was well informed about the products and answered all of our questions. He informed us we could avoid paying Florida sales tax on the purchase if we got a prescription from our doctor for the massage chair. The chair was delivered within the expected delivery timelines. The White Glove delivery and installation service was excellent. The delivery people were on time and were very careful in how they handled the delivery. The whole process with the Modern Back company was very impressive and I would highly recommend them to anyone wanting a massage chair.

Very patient and great service, wonderful offers, spent 2 hours and picked the best what is good for me , great professionals, kind and understanding people!!! Exactly what you need for this business!!! Thank you so much!!!

We were shopping for a new massage chair and came across The Modern Back store / beautiful showroom. From the moment we arrived and after 3 hours later of trying out 5 different massage chairs, we finally made our decision to purchase one. The best investment I ever made!!! Tom and his staff are very kind, professional, they easily answered all of our questions and had a lot of patience dealing with us to make sure that we purchased the right massage chair for our everyday needs. I personally suffer from sciatica and since using the chair daily my sciatica issue has almost completely subsided. If your in the market for a new massage chair, I highly recommend this place to do business with. I give them a 5 star rating. Thanks Tom & Staff for an exceptionally great experience from start to finish!