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The Modern Back (themodernback.com) has 264 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Furniture Stores · Miami Lakes, Florida
Excellent
Furniture Stores · Boca Raton, Florida
Excellent
Furniture Stores · Sanford, Florida
Excellent
Furniture Stores · Naples, Florida
Excellent
Showing 240 reviews with 5 stars · Clear filters
try kim H.
I received the Nassau chaire,it works well for me. Thanks
Response from The Modern BackSep 5, 2020
Thank you for shopping at The Modern Back. Glad to hear you are enjoying your Osaki 4000T massage chair.
Patricia W.
The white glove delivery people scratched the arm rests on the chair as they brought it into the house. Modern Back sent new arm rests and everything is perfect!! Thank you. Very satisfied.
Response from The Modern BackAug 18, 2020
Thank you Patricia. It is rare delivery teams damage massage chairs but I am glad we corrected the issue swiftly so you can relax in your new massage chair.
Dana A.
White glove service was great and the chair is what I've been wanting .
Response from The Modern BackAug 18, 2020
Thanks Dana. Glad you are enjoying your Osaki 4000T.
Jay P.
I bought Infinity Genesis good chair my family is enjoying it!! Great customer service Specially Dan Nissan thank you
Response from The Modern BackAug 5, 2020
Thank you for taking the time to write a review Jay. We are happy you are enjoying your Infinity Genesis.
Hiep V.
Good customer service
Response from The Modern BackAug 5, 2020
Thank you. Glad you are enjoying your Luraco i7 Plus massage chair.
john D.
EXCELLENT JOB, SET UP WAS ON TIME AND VERY PROFESSIONAL.
Response from The Modern BackJul 11, 2020
Thank you for your kind words John. We are very proud of our delivery team.
Brent H.
I recently purchased a massage chair from The Modern Back store. They had many different models on display. More than most other stores that I visited. Dan (salesman) was very helpful and patient as I tried out many different models until I found the one that was right for me. He made the process very easy. I have been extremely pleased with my purchase. The delivery and set-up service that they use is also exceptional. They kept us informed about the dates the massage chair would be shipped, received, and delivered. They assembled the chair, made sure it worked correctly, went over the operation of the chair, and hauled away all the packaging. I am very pleased with the entire process.
Response from The Modern BackJul 11, 2020
Thanks for taking the time to write a review Brent. We are very happy you are pleased with every aspect of the buying process. Enjoy your Infinity Genesis.
Brian G.
Amazing company, sales, and service. Everyone was professional and accommodating to our needs. I would highly recommend them as a local business. I will also return for future purchases.
Response from The Modern BackJul 11, 2020
Thank you Brian. We are glad the exchange went well and you now have the massage chair that you want.