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The Modern Back (themodernback.com) has 264 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Furniture Stores · Miami Lakes, Florida
Excellent
Furniture Stores · Boca Raton, Florida
Excellent
Furniture Stores · Sanford, Florida
Excellent
Furniture Stores · Naples, Florida
Excellent
Showing 240 reviews with 5 stars · Clear filters
Abbe S.
From start to finish excellent customer service!! Tried chairs with Fred, insightful recommendations to purchase the perfect chair for us. Delivery and set up was on time and professional. Thank you!!
Response from The Modern BackJan 19, 2021
Thank you Abbe. Glad you are enjoying your Osaki Pro-Maestro LE massage chair.
Laurie L.
Yay! Finally received my new massage Kumo chair! WOW! pretty intense deep massage! Installers were quick to get it set up!
Response from The Modern BackJan 16, 2021
Hi Laurie. Thank you for your positive feedback. We are glad you are enjoying your new JpMedics Kumo! It is a showroom favorite. Feel free to reach out to us with any questions!
Curtis L.
Excellent customer service, great selection on top brands and an even better price. We love our new Massage chair. Thanks so much. 5 Star Seller!
Response from The Modern BackJan 13, 2021
Thank you Curtis. Glad you are enjoying your Ergotec Jupiter massage chair. We are often the best priced massage chair dealer in the country and you saved a bunch of money on your purchase. Everyone is happy. Thanks again.
Josh
Dan, was very helpful and easy to work with. My chair arrived as expected with no problems
Response from The Modern BackJan 12, 2021
Hi Josh. Thank you so much for your positive review! We greatly appreciate your business and kind words about our team. Please if you have anything else we can assist you with do not hesitate to reach out.
Jerry W.
Delivery of my chair was made in a reasonable time frame. Chair was brought in and setup very well. I had a problem with the remote but thanks to the people at Modern Back that was resolved quickly. Thanks.
Response from The Modern BackJan 9, 2021
Hi Jerry. Thank you for allowing us to successfully troubleshoot the issue you had with you remote. We appreciate your business.
Janice B.
Keith and I continue to enjoy the Daiwa Hubble. We learned how to customize settings using the Manual menu options to target specific points and it's wonderful. I have nothing but good things to say about this chair as well as the attentive service we received when we visited the store (twice) before making the purchase. Thanks again! Jan & Keith
Miriam
I had help from the very beginning of my experience. My sales person was kind and offered helpful advice in selecting the best chair for me. Today my chair arrived and the transporters were professional and carried my boxes into the house. The directions were easy to read and my helper did not have difficulty putting it together. Most of all, I am so pleased with the product. I am certain that this will help my circulation. I couldn't be happier and feel grateful that I have something that will provide me with such general health benefits.
Response from The Modern BackJan 1, 2021
Thank you Miriam. I'm glad you are happy and I feel great having found the right chair for you after our discussion. The Active-L is back up to full price so you bought just at the right time!! Happy new year.
Lori M.
Love my new chair. I use it every w!!
Response from The Modern BackDec 29, 2020
Thanks Lori. We are very happy that you are enjoying your chair.