The Modern BackReviews of themodernback.com

No pressure sales force; giving you space, time & courtesy for you to make your decision. Good prices & then follow-through for the "white glove" installation.

Everything went well

Mark was very helpful in selection of the right chair and the pricing could not be beat! The chair arrived with the zero gravity function not working properly but they put me in touch with the Osaki support team and they came out and fixed it promptly. Very pleased and would recommend them to anyone!

Excellent service & fast shipment!!

found the Modern Back online as I was "surfing" for massage chairs. I came super close to ordering one on Amazon for $995.00 which I thought was a price I could handle. Add to that Amazon delivery within 10 days, I was almost there! Then the Modern Back ad came up about visiting their show room In Boynton Beach. About 40 mins from me. I called and Tom suggested I come down and try out several different chairs! I had never been in a massage chair really and didn't know what to expect. Tom and Tonya were wonderful educating me on a totally new world for me. I am so glad I didn't get the one from Amazon...I have since read reviews about just curb side delivery, I had to put stuff together MYSELF and lots of those chairs break quickly and repairs are a nightmare! The chair I selected at Modern Back was the PERFECT ONE FOR ME!  I was able to finance for only $169.00 per month and the WHITE GLOVE DELIVERY was sooo worth it! Those guys were a Kick, very professional but human and funny. Strong and very skilled at putting this beautifully complicated massage chair.together just where I wanted it. I couldn't be happier with the WHOLE EXPERIENCE of purchasing my best friend, (I named my chair Micky). I am a professional massage therapist and always 'give' massage. Now, Micky is a necessary part of my morning and every night before bed. Thank you, MODERN BACK, TOM & TONYA, TIM AND SCOTT AND KLARNA FINANCE!!!

Tania was very helpful in helping us choose just the right chair for my husband who just underwent a hip replacement.

I officially named this chair Anesthesia because the first night (August 18, 2021) I put myself in a 15 minute auto program, I woke up 3 hours later drooling. I see a lot of people complaining that chairs do not reset to the original position when the auto program is done. This is so you can sleep in silly. This review will be long but worth reading. This is my second Osaki chair. I purchased the Pro Maxim in 2016 and lasted 5 years. Gave it to a family member as I wanted to upgrade to 3D rollers and more. Let's talk about sale and delivery first. $2699.00, NO sales tax, FREE shipping, Extended 5 year warrantee, FREE Threshold delivery service $99.00 value, thank you Colin. The 2 delivery persons carried this chair up 3 flights of stairs and brought it through my condo doorway. I did tip these 2 men $20.00 each. They deserved it. I talked to Colin who was there for me at the beginning of the purchase and he was very helpful. I did make this purchase on line using PayPal 6 months interest free. This chair is worth the money for many reasons. Heat works great and comes on fast. Blue tooth feature is great for streaming your favorite tunes. USB port for keeping cell charged. You can place this chair 2 inches from the wall. The foot rollers are a huge improvement and the sensor is great when the foot device retracts. Also, this chair is quiet and has 9 auto programs and I have tried all of them. They are all unique in their own way. 3-D Rollers is an upgrade from my 2-D rollers and you will notice the difference. The neck and shoulder auto program almost sent me into another dimension. I will say that Osaki makes a solid chair and they stand behind their product and they are always willing to help you. Great chair!

Tom and everyone at the Modern Back were awesome to work with , they took time to show me the different models and I chose the Daiwa Supreme hybrid massage chair . This is an incredible chair and does everything and more than I expected , quite a classy look also ! Looking forward to many years of relaxation pleasure from this excellent chair , thanks , Jeff M