The Million RosesReviews of themillionroses.com

Horrible they not even flowers that smell like flowers a waste of money

My mom received her flowers from me for her Mother's Day gift. We are extremely disappointed and unhappy with the flowers she received. To start, the box in the pictures online looked white with a small silver border and the box we received was silver that looks like cheap aluminum foil. That was very misleading to have images on your website that do not match the product. But the part we are most dissatisfied with is the smell of the flowers. They smell awful, like formaldehyde. The main purpose of roses is for them to smell like roses and they do not smell anything like any sort of flower.

This piece was so small picture on line makes it look like it was bigger to small for the money!

Said delivery on Friday but changed to Monday

I placed an order for Mother’s Day flowers two weeks in advance, with delivery scheduled for the Friday before the holiday. Not only did the flowers arrive late—they were delivered after Mother’s Day—but the response from customer service made the experience even more disappointing. I understand that deliveries can be late. But when your mom is calling from another state, upset because her gift arrived two days late( I think you get it if you have a mom), a generic apology and a $50 credit just don’t cut it. It felt like no one cared about making it right. I’ll be ordering from La Fleur in the future—they at least know how to treat their customers with care and professionalism.

The package was supposed to be delivered on May 9th as a surprise for Mother's Day. The package arrived on May 12th ruining the expected surprise

My order was received on Thursday 8th May just in time for mother’s day. Obviously we did not open the gift at the time as it was for my wife from my children, upon opening the gift, we found that there was no lid on the flowers and they we open inside the outer box and the roses were all crushed and flattened due to the packaging and delivery. Also there was no gift message included which was requested. I have purchased from you before for valentine’s day and was very satisfied with the service and the product, however on this occasion it was just the opposite. There was no care taken and the product was trashed, on top of that we gave this as a gift to a mother who was expecting to have a wonderful day only for it to start as an anticlimax and disappointment. I will not be paying 300 dollars again to have this kind of product and service.

Never received item for Mother’s day was refused re order or refund still don’t know what’s going on