The Million RosesReviews of themillionroses.com

Order doesn’t arrive and phone number goes dead. It’s a scam. Very sad.

This is a scam! I ordered $400 roses and they never arrived. DO NOT ORDER FROM THIS COMPANY!!!

I purchased a million roses box and payed 102€ choosing for fast delivery in order to receive my roses for today. On the order they guaranteed that the delivery day was 14/02/2023. And now, DHL says that the roses will be delivered tomorrow. I can’t believe it!! I purchased them only for st Valentine’s Day and now i’m without a present for my girlfriend! I want my money back, that’s too bad.

Terrible. Their reviews on their website are all false. Tiny box of flowers sent about a third of the size of the ones advertised. Shocking

Flowers ordered for 5-12-22 Order confirmed Money taken Nothing received! Not replying to emails Feels like theft!!!

To charge a customer $250.00 to $500.00 for these flowers, the company has to focus on a certain echelon of customer. But when there is a problem i.e. damage and/or defective product, you are treated like a $19.99 customer. I have never had to work so hard to get an organization to do the right thing. I have even wrote, Peter Botyanszki, their President, for assistance. The issue is not resolved to date. One of the worse experiences ever. To remedy a damaged and defective product Million Roses sent me a $75.00 gift card, no discussion or agreement. I wrote / advised that: "I do appreciate your attempt to get me to spend more money with your organization,  but prior to that, you need to resolve this issue. It is not my intention to purchase additional items when this one is not good. Please credit the $75 to credit card used in this transaction or honor your company's guarantee and send my wife a product that is not damaged and per your assurances. I am not satisfied with your attempt for me to enter into another transaction." I am closer to age 65, than 60. Exhausted!! Disappointed!! Never again!!

At 7:15pm on Feb the 15th, my wife still does not have her Valentine's gift. I checked more than twice to ensure that I was ordering in enough time to have her flowers delivered on Feb 14th. That was my only gift to her(her name is Rose btw). This is absolutely awful!!! The 'guaranteed' delivery should have been cut off if there was a perceived slow down in delivery. I live in Vegas and this place is in California, I could have driven to pick them up myself faster. I will NEVER order from them again.

I am extremely unhappy with this company. I ordered an arrangement a month in advance for my anniversary. They emailed me 5 days before to tell me what I ordered was out of stock all of a sudden and I needed to change my order. Begrudgingly I picked another arrangement to be shipped to me. After all was said and done the flowers I received are withered and unappealing to say the least. When I contacted them all they wanted to do was give me a store credit to purchase more ugly withered flowers in the future, why would anyone want to do that? I would HIGHLY recommend going with a more reputable company when purchasing hundreds of $$$ worth of flowers.