MHSReviews of themightyhobby.com

My first order with the MightyHobby and it was a great experience. Will certainly be back for more! Thanks again team.

Finally received my Preorder when I got home saw the packaging box was extremely beat up. As a result my Pop had some damage. IMO this isn’t The Mighty Hobby Shop fault but wish it was easier to contact them and inform them not to use whatever delivery service they shipped my item.

============= Edit 7/17/2021 I am increasing my original 1 star to 3 stars. Julio was fast to respond to the original review I left below. He made this right same day. By the next day, tracking information updated and I received the pin today (7/17). Thank you for handling this Julio. I appreciate your help and attention to this matter. I hope you are able to make some changes to prevent this from happening in the future. ============= Past experiences have been good but this experience has been much less than desirable. I ordered the LE Boba Fett FigPin. I received shipping notification and tracking on July 1. At the time of this review, it is now July 14. USPS is still awaiting the item. I have made 4 different attempts to contact support and have not received a single reply. I do not mind waiting for preorders. I understand that, especially with smaller shops, it may take longer than normal for them to receive the product and ship. I am good with that and like the peace of mind preorders give so i dont mind waiting longer. However, this Boba Fett was supposed to be "in stock" and shipping notification was sent. The customer service is seriously lacking and has provided a very poor experience.

Pre-ordered items on April 14th. Updated shipping address in May (information difficult to find). Received items today, July 13th. Other vendors have been shipping to their customers for several weeks. Not sure why this took so long (responses take a long time).

Back in January, I pre-ordered a pop from the Funko Fair from The Mighty Hobby. I waited patiently for my pop to be sent out. After months, I was kind of confused as to where it would be and why it hasn’t been sent out. On the company’s Instagram, I saw they had the pictures of the pop I ordered in hand, yet I had not gotten an update. I did not get tracking information until after I messaged the Instagram page for the Mighty Hobby. I don’t think as a customer, I should be messaging a company about a pre-order which they should have fulfilled. I would not recommend them nor will I buy from them again.

Fast shipping and well packaged

Great Store and Easy to Communicate. I ordered a Funko pop for preorder in January of 2021, and I saw in about March that people were starting to get them while I still had not received mine, so I contacted TMHS asking when it would be at their warehouse, and within a couple of hours, someone responded and told me it would be here late June, and come late June, here it is (and it was in a protector). If you don't mind the wait time in order for great service, these guys rock!

We have made several purchases from the mighty hobby shop and I have no complaints. Great customer service.