Steve T J.
My first contact was with Chase Bess…
My first contact was with Chase Bess who was very professional, courteous and was very knowledgeable with their product. The reason I purchased from Luxury Pergola was the fact that their product is heavy duty well designed and well made. It was easy to assemble, just needed help lifting the parameter beams in place. The instructions and assembly videos were easy to understand and follow.
Response from The Luxury PergolaDec 12, 2025
Thank you for the review! We take great pride in engineering a product that is truly 'heavy duty,' so it is wonderful to hear that the build quality was the deciding factor for you. We are also glad that the assembly videos made the installation process straightforward—lifting those beams is definitely the heavy lifting part, but we are happy the rest was smooth sailing. Enjoy your new pergola!




