Ashley M.
Customer service was good
Customer service was good. Items arrived in a timely fashion, and I was able to return the ones that didn’t work.
Theluxurydirect is listed under Jewelry & Watches.
Theluxurydirect (theluxurydirect.com) has 131 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 66 reviews with 5 stars · Clear filters
Ashley M.
Customer service was good. Items arrived in a timely fashion, and I was able to return the ones that didn’t work.
Dean C.
Have ordered several watches and it’s always been a great experience. Hats off to Austyn with his excellent customer service.
Victoria G.
My glasses came quickly. Wrapped safely. Great seller!
customer
100% reliable. I loved them, they arrived on time and they are authentic, the service and attention is excellent, thanks Especially Maria S. the package arrived sealed, the quality is excellent from the wrapper to the product, I am really satisfied with my purchase. I will order again and of course I will tell my friends and family about Theluxurydirect. Thank you Theluxurydirect!!
Mauricio A.
Great customer service received by Maria. I had to adjust my order and they took care of it quick. Thanks again.
Cesar A.
Called to verify if they had a watch in stock, Mr Austyn picked up and quickly checked and made sure the product was available for me to purchase, great customer service would recommend.
nitesh U.
I recently purchased a women's watch from Luxury Direct and had a positive experience. The ordering process was smooth, the watch arrived as described, and the packaging was secure and professional. The product appears authentic and matched the specifications listed on the website. Overall, I am satisfied with my purchase and would consider buying from Luxury Direct again for future watch purchases.
shana F.
I recently purchased a pair of Tom Ford eyeglasses from The Luxury Direct and couldn't be happier with the experience. The package arrived quickly and in perfect condition — beautifully packaged, exactly as expected from a luxury retailer. The craftsmanship on the frames themselves is excellent, and the style and quality is exactly what I've come to expect from Tom Ford and Luciry Direct. I loved them so much I'll be ordering another pair soon. Highly recommend The Luxury Direct for anyone looking for authentic designer eyewear with a smooth, reliable buying experience.