The Luxe Nomad is Asia-Pacific's largest luxury vacation rental management company with over 1300 rooms in our portfolio. Our curated collection of villas, ski chalets and apartment-hotels, are located in Bali, Koh Samui, Phuket, Niseko, Rusutsu and Furano. With a mission to champion, inspire and enable our guests to travel well by delivering unparalleled service, we take the guesswork out of your holiday, by inviting you to "Dream a little. Travel a lot." with us.
The Luxe Nomad (theluxenomad.com) has 421 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Andy M.
Our long awaited ski holiday in Niseko is still 5 weeks away, though as so far we can’t fault the service & experience with the Nisade team in their communication & planning. Stay tuned ..
Response from The Luxe NomadNov 28, 2024
Dear Andy Thanks for your review! 5 weeks away will come soon enough :) Thank you for booking with us and we hope you have an AMAZING trip to Niseko! Our best, The Luxe Nomad + Nisade team
Emily K.
I had an excellent experience liaising with Jessy. She was very professional, responsive, and took the time to understand exactly what I needed. The service provided was prompt, and the results exceeded my expectations. She even went the extra mile to follow up afterwards to ensure the restaurant reservations were in place which I really appreciated.
Response from The Luxe NomadNov 15, 2024
Dear Emily Thank you for a lovely review and we're glad to hear Jessy did a fantastic job! Jessy's one of our star Guest Experience execs who always goes above and beyond :) We hope you have the most amazing trip. And wish you lots of snow of course! The Luxe Nomad team
♥ ♥.
Robee was super helpful with all the queries that I have. Quick response as always
Response from The Luxe NomadNov 8, 2024
Thank you for your lovely review! Robee is a great member of the team who's always willing to go above and beyond :) We hope you have a wonderful trip!
Aileen
Wika was amazing arranging our girls' trip to Villa Kayva in Canggu, Bali. She was prompt, responsive and acceded to all our requests no matter how last minute. Extremely helpful and even took the trouble to book our masseuse and order our kueh lapis and have them delivered right before our departure. Villa Kavya was located right next to the road and we could hear traffic all through the night so not terribly relaxing while lounging at the pool. But the staff esp Bagus was very obliging and did all the extra food shopping for us. Would have been nice for our BBQ dinner to be one cooked from a real BBQ pit rather than over the stove. Some small lapses due to the location and traffic but Wika and the villa staff were great!
Response from The Luxe NomadNov 4, 2024
Dear Aileen Thank you for your lovely review and glad to hear you had a fantastic girls trip at Villa Kayva! Wika is a great member of our team who always goes above and beyond for our guests. Right down to the right kueh lapis :) We hope we can assist you on your next trip! Many thanks, The Luxe Nomad team
Tatiana O.
We are so happy with the service that was provided by Jessy Ong who managed to book all restaurants for us during the busiest time of the year (Xmas and NY). Now our trip to Niseko will be the most relaxed one and we are looking forward to visiting our favourite restaurants there. Our transportation from the airport to the hotel has been booked by Jessy too. She kept in touch with us while making bookings and weekends don't exist for her. She is ready to help any time. What an amazing experience we had! Thank you, Jessy, a lot!
Response from The Luxe NomadOct 28, 2024
Dear Tatiana Thank you for your lovely review! We are so happy to hear that Jessy took great care of you and helped with your restaurant bookings. We hope you have a wonderful stay with us - with much snow, and of course, good food :) Safe travels, The Luxe Nomad team
Mike J.
AMAZING! I have so many questions, but they seem to know all the answers! Prompt replies, helpful, and just pure kindness!
Response from The Luxe NomadOct 19, 2024
Hi Mike, Thank you so much for your kind words! We love answering questions quickly and well at The Luxe Nomad, so keep them coming :) Thanks for booking with us and we hope to assist you with future trips. Travel well, The Luxe Nomad team
Dr.Stadler
We booked out hotel in Japan via Luxe Nomad. Our travel curator was Gladys M. Our arrival / checkout dates went a bit back and forth in order to coordinate overall with our time schedule. Gladys M. was patient and very responsive, no delay...came up with alternatives and did check continuousley with the hotel to get the dates matched. A special request to the hotel could be positivley clarifed. The digital payment was quite convenient. After paymnet we received instantly the voucher in addition we were forwarded to the Nomad "guest experience services assistance" which will take care (for instance) about our transfers from airport to hotel. Could´nt imagine a better digital service for this booking.
Damilola A.
I had the best time staying at Villa Anaya Manis for my 25th birthday! In the lead up, Wika from the Luxe Nomad helped me with all my organising and answered all my questions. When we got to the villa, Putu and all the villa staff were extremely helpful throughout! The villa was as in the pictures and everything was perfect 💕
Response from The Luxe NomadSep 15, 2024
Dear Damilola Thank you for your lovely review and we are so happy you had a great birthday celebration at Villa Anaya Manis! Wika, Putu, are all great members of the team who love nothing more than to make sure guests are happy :) We hope to welcome you back on your next holiday! Best The Luxe Nomad team
