Eleanor B.
When they say it's too good to be true...
I naively thought I had found a reputable online company that would supply quality products for my grandchildren so I ordered and paid $US for 17 products from this company's website - 8 products were unsatisfactory. The others are from Montessori sourced by this company so I trust they will be okay. I am still waiting for the last item. We trust that companies, particularly online ones- as there is no physical store to walk into, will provide the exact goods they advertise they will provide. The Giant Jelly Balloon Ball ended up being called a hiaofaballon decoration balloon- two for one. The 60cm grey elephant baby pillow was not plush as the images advertised. It arrived in an airtight bag wrapped around The Wooden Block Set (too small for toddlers) and the Cheese threading toy (only decent toy in the pack). All were squashed into the mail bag. The Ring Toss Game Set, I could have bought from a local $2+ Shop- lightweight plastic, which was also squashed in its mail bag. Today, I received the five Custom Name Montessori Wooden Boards with dull colours, a scratched letter; a letter with a deep groove; a piece that didn't quite fit and a missing rocket from the Rocket name board, unlike the name boards advertised in their video. I had looked forward to presenting the gifts to my grandchildren. I'm a bit embarrassed to now. Luckily, I have been able to correspond with a staff member, Millie R, as I received the products. I would like to return the 8 unsatisfactory products and receive a refund but their Call Centre for returned products, is in la pugia, Italy. I won't be sending them. I will not purchase any more products from this company nor will I recommend any of their products to anyone. E Baledrokadroka Disgruntled Grandma
Response from Little Learners ToysSep 7, 2023
Hello Eleanor. Thanks for taking the time to review our store. We understand the during Christmas time there might be delays and issues, for the workload and the sensitive period! Still we know that we try our best to make it up with every customer




