My wife ordered goods from this company not knowing that it was an American firm using USD only. When the Visa payment went through the amount was in excess of the quoted price and she assumed a mistake was made. An email was sent three days ago and to date no reply. After reading the reviews on this page the penny dropped. Only hope the goods arrive in time for Christmas for our grand kids. Not a good way to conduct business! Never again.
LB
LB
Agree with others - currency concealed until too late
Haven't received my item yet but agree with other reviews on this page about currency and transparency. Had every reason to think I was paying in AUD until after the transaction went through and it indicated USD. I feel deceived. Won't buy again from here.
KR
Kelvin R.
Appalled that my boys nameboard was…
Appalled that my boys nameboard was pink and feminine motifs. Waste of money ☹️
PA
Pam
Fool Me Once ...
I purchased a number of products from this company via online ordering on 6 November 2023. I thought I was ordering from an Australian company because I looked them up and the address given was in Villawood, NSW. All good, so I went ahead and ordered, paying over $400, for the products. Yesterday, my order arrived, over 3 weeks later, with no explanation as to why it took so long, even though I had emailed them asking where my order was.
I was checking through my bank statement this morning, and I have been charged over $600!!!! Apparently not only is this company not Australian, they charge in US currency, although there was no indication of that when I was ordering!
I am loathe to present my young grandchildren with the products I have bought, in case they don't work/are sub par in their performance.
I know there is nothing I can do now, but I will not be ordering from this company in future and I urge others to give them a miss also.
HA
Hannah
Charged in US dollars
Charged in US dollars, despite an australian address on the website. The foreign currency was not clearly stated during the purchasing process.
SM
Sharon M.
Avoid this site...Huge rip off.
What a horrible experience with their customer service. You get computer generated responses. I purchased a Robby the Robot earlier this month. I thought I was paying in Canadian funds. When prompted for method of shipping I clicked Canada Post. Once the charge was applied to my credit card, it came up as American Funds. I contacted the company and told them this was misleading and I wanted to cancel my order. Well, they agreed to refund me 30 percent, which they did and shipped the item. I received Robby only to discover it did not work. Now, the fun began. I sent them a video of the non working item. I was informed they could not open it, so I adjusted the video and sent it again. Customer service reviewed and and found nothing wrong with it. Really? All it does is make a ticking noise and the eyes only flash a faint red. I contacted my credit card company and they reversed the charges. Call me crazy, but I will send them another video, but, they want my voice on it and explain to them what is going on. I want to return this piece of junk, but, reading other reviews, it would be at my expense, which I am not prepared to do. The saga shall continue and I will do a final review once this get sorted. Bottom line, avoid this company. You will get ripped off royally. A very dissatisfied customer. Facebook needs to shut them down. Update, the company responded to my review suggesting I contact them so they can help me. Guess the did not read the review as I stated what the problem was in the review.
The plot thickens.....good grief. I have contacted them 3 times now.
Response from Little Learners ToysNov 28, 2023
Hello Sharon. Sorry to read this. I understand you were not satisfied, but as we offer free replacement for damaged issue, we should need to know if the item is broken, damaged or what may have happened. It is company policy, and I am sorry you did not agree with it :/
CO
Consumer
Haven't received items!
Havent received items!and being asked to do a review??!!
Response from Little Learners ToysNov 28, 2023
Hello! Free to come back when you receive it :)
SU
Susan
I should have read the negative reviews…
I should have read the negative reviews and then I would have thought twice . Everyone complained about the long delivery time to get the item.
I ordered the Instant Print Camera. For paying $122 you would expect the camera to work. It is cheaply made and the print and shooting mode work very inconsistently. I am demanding my money back. Most of all, the quality of the print is very poor.
The company doesn't care about your complaint as they write a standard response back almost the same language to every one. I hear returns have to be sent back to Italy. The shipping cost is exorbitant. Their products come from China and made very cheaply Don't buy from this company. Now they will write back some crap letter back to me.
Response from Little Learners ToysNov 28, 2023
Hello Susan. We are sorry to read this. As we do not have any order number or surname, we are not able to understand what happened in this case :/