Kelsey M.
The shoes were super soft
The shoes were super soft, the fit was definitely too small, a size 13 fits like a size 12! The air jordan patch on the tongue was upside down, it's crazy yall charge almost the same price for a worse quality shoe! To each it's own but I WILL NOT SPEND ANYTHING ELSE HERE.
Response from ThekickshubMar 11, 2026
Thank you for your feedback, Ms. Kelsey Matthews, We’re truly sorry to hear that the pair didn’t meet your expectations. This is definitely not the experience we want our customers to have, and we take concerns about sizing and product quality very seriously. Our team has already reached out to you privately to assist and arrange a suitable solution, including a replacement if needed. Please kindly check your messages so we can resolve this for you as quickly as possible. At TheKicksHub, we always aim to support our customers and make things right whenever an issue occurs. We truly appreciate the opportunity to help and look forward to getting this sorted for you soon. 🤗❤️