Abdullah J.
Terrible
Terrible. The service was horrendous, my back ACHED as soon as I left and I had to wait 2 entire hours JUST to get an appointment. Never come here
The Joint Chiropractic is a nationwide network of chiropractors delivering quality, affordable, convenient chiropractic to families.
The Joint Chiropractic (thejoint.com) has 208 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Showing 153 reviews with 1 star · Clear filters
Abdullah J.
Terrible. The service was horrendous, my back ACHED as soon as I left and I had to wait 2 entire hours JUST to get an appointment. Never come here
Deloris W.
My experience in downers Grove Illinois was terrible. The chiropractor was very cold, never asked a question, never checked to see was I OK, was very unapproachable, she act as if I was bothering her by being there. People are already nervous about having the procedure done, it was my second time ever getting an adjustment and I was nervous from the beginning. I will never return to that location again and I will advise anyone else of color not to go!!
deberoi C.
I went in for an adjustment for the first time and the practitioner who was talking to me, kept visually touching himself over his pants while he was talking to me and he told me I had a very nice pelvis multiple times
Life Stories P.
Please be aware before signing their membership! They do not reveal that the membership cannot be canceled until you go to their office to sign paperwork. I paid nearly $200 and had 2 adjustments. I called when I noticed that after 2 months of not going, they were charging me $79/month. I asked for their Corporate office number to complain and was told to Google it, I'm too busy! Another company that only cares about money, not people! Greed is alive and well in Prescott, AZ at The Joint Chiropractic!
Lesya P.
After my very first visit to the one of the locations I got bad pain in my neck and my vertebrae, which I did not have before. The pain turn to be so bad I could not turn my head for several weeks and even had difficulties to sleep. Since it was my very third week in the USA (I moved for my work from Austria, Europe) and I was very busy at work (new position, new country, new everything) I had not time to see a doctor. I asked them to terminate my subscription right after this visit. I must add I'm regularly exercise yoga and pilates, so I was not in bad shape or had difficulties with flexibility. Back then I was so busy, I oversee they respond and the fact they were withdrawing monthly charges for doing nothing. Now when I find out the fact and requested refund they offering me refund of 40%!!! Please be alert and do not the fall into trap I did, especially when you are new to the country!
Christopher Michael S.
The clinic is Riverview Florida should not be trusted! The Operations Manager Cory Leppert is dishonest and unethical. This clinic will charge you for services even after you follow their archaic cancellation policies to the letter. All they have to say is, they show nothing on record. Since their cancellation policy is in person and on paper they can easily destroy your paperwork or just simply throw it in the trash. Then they can keep charging your HSA account without your knowledge and then refuse to refund your $. Don't trust this business, there are too many other choices out there. It's too bad, their doctors were great but with filth running the place like Cory Leppert, you will only get robbed in the end.
Ted R.
Went with my father around at 10am. Front desk worker proceeds to hand a man with severe arthritis and neck issues a stack of paper and then tell him to “leave if your going to be negative when he complains about it. One of the chiropractors came out of the back to threaten him when he asks the front help why she has such a bad attitude. This happened in the span of around 5-10 minutes and shows a severe lack of professionalism and possibly violent behavior and anger issues. Go literally ANYWHERE else. There are far better options in the area, including a massage spa at the mall nearby and several other chiropractors who treat you with more respect.
Joanne M.
The joint chiro had a promo this January to buy 10 months of chiro and get 2 months free. I bought their promo unfortunately they never give the 2 months free. Little that I know they even ended my benefits after 7 months. When I called them about this they gave me explanations completely different from the time I had signed up. I was told they will give me a call back but they never did. I can’t believe I got into this. My son and I will never go back to this place. They rather cheat their customers for $ than provide customer satisfaction. They even charged my credit card without authorization.