Dio
Denim cloths runs BIG
Denim cloths runs BIG. I haven’t been able to reach customer service to start a return for credit. I keep getting a reply to give them a REVIEW on their merchandise. HOW DO I GET IN TOUCH WITH CUSTOMER SERVICE???

IUGA is a yoga sportswear brand that is dedicated to ultimate comfort. Utilizing our unique and innovative fabrics such as ButterLab™ and HeatLab™, we provide over 5 million yoga enthusiasts with an unrivaled comfortable experience and high-value products and services. Committed to creating value for our customers with premium products, our brand has earned recommendations from multiple authoritative media outlets and garnered over 80,000 positive customer feedbacks. At IUGA, comfort is at the core of our brand strength and mission. Upholding our promise of "Nothing but Comfort", we ensure that every user enjoys a comfortable experience in both sports and life.
IUGA (theiuga.com) has 449 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 15 reviews with 1 star · Clear filters
Dio
Denim cloths runs BIG. I haven’t been able to reach customer service to start a return for credit. I keep getting a reply to give them a REVIEW on their merchandise. HOW DO I GET IN TOUCH WITH CUSTOMER SERVICE???
Kathy W.
Waist rolled
Diane R.
The size chart was completely wrong, so I ended up with a swim top that is way too big. Plus the fabric is wrinkly. Who wants a bathing suit top that wrinkles?? Finally, I emailed customer service to setup a return and they are not responding. I'll never order again.
Response from IUGAMar 17, 2026
Hello! Please rest assured that we will review and handle all incoming emails. Kindly note that responses may be slightly delayed during holidays.
Carolyn
I like the product, however I know get emails in a foreign language and that’s not cool!
Carol G.
Horrible. You cancelled my order that was made before Black Friday then send an Email that I would get items by Dec 30th this were Christmas gifts. Then you send an email items not available. The day before. Dec 30 Horrible awful
Ashley D.
The legging don’t stay up, they roll down all the time. They are really soft.
Karen B.
I need a response in English please. I can’t read your response in whatever language you used.
Response from IUGAOct 30, 2025
Hi, we have replied to your email. Please check it~
Bri D.
Didn’t receive an item with my original order. Contacted the company and they said it would be a month to get the product. I feel I should have been informed of this before the order was placed. They agreed to replace the item with a different size but sent the item in the wrong color.
Response from IUGAOct 28, 2025
Hi, you mentioned in your email that you would like to exchange for the Black color in size L, so we shipped the Black L to you accordingly. Since you mentioned that the color seems wrong, could you please email us with a photo so we can confirm whether the warehouse sent the wrong item?