Anesha M.
2 fish was dead package was leaking
2 fish was dead package was leaking
Response from The iFISH StoreFeb 15, 2021
Hello Anesha: We have a Live Arrival Guarantee and ask that if our customers receive a perished fish that they notify us within 2 hours after receiving the order and provide photos of the perished fish. In going through our emails, we don't see any communication from you. We would have been happy to provide a refund or credit on a future order. At this point, we aren't even sure which of the fish you are referring to in your order and would certainly have liked photos of the leaked bag as well. If you would like to open communication with us on this so we can discuss it further, please email us at [email protected] and provide further detail. Thank you!



