The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store reviews

Showing 3,475 reviews with 5 stars · Clear filters

Theresa
Oct 7, 2024
Happy customer service and discus
I emailed several times and Valerie always got back with me quickly and answered all of my questions. We ordered twenty discus and we were happy with the selection that was sent. Two of them died but Valerie gave us a credit. She’s very friendly and professional.
Response from The iFISH StoreOct 7, 2024
Hi Theresa; Thank you for your kind review! We’re so glad to hear that you were happy with the customer service and the discus selection. Valerie takes great pride in ensuring all our questions are answered quickly and thoroughly. We’re sorry to hear about the two discus, but we’re happy we could resolve the issue with a credit. We appreciate your business and look forward to serving you again in the future!
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Rahiem C.
Oct 1, 2024
My fish arrived fast and were very…
My fish arrived fast and were very healthy. Customer service was also very nice and helpful!
Response from The iFISH StoreOct 1, 2024
Hi Rahiem; Thank you so much for your kind review! We're happy that your fish arrived quickly and in great health. We take pride in providing excellent customer service, so it's great to know we met your expectations. We look forward to serving you again in the future!
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Gerald R.
Oct 1, 2024
Very good service
Very good service. Fish were in great condition upon arrival.
Response from The iFISH StoreOct 1, 2024
Hi Gerald; Thank you for your review! We're glad to hear that you're happy with the service and that your fish arrived in great condition. We appreciate your business and look forward to serving you again in the future!
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David C.
Sep 27, 2024
Customer service great
Customer service great. Good fish quality.
Response from The iFISH StoreSep 27, 2024
Hi David; Thank you for your kind words! We're thrilled to hear you had a great experience with our customer service and are happy with the quality of the fish you ordered. We appreciate your support and look forward to serving you again soon!
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Charles M.
Sep 27, 2024
All fish came good healthy size was…
All fish came good healthy size was what it was supposed to be
Response from The iFISH StoreSep 27, 2024
Hi Charles; Thank you for your feedback! We're glad to hear that all the fish arrived healthy and met your expectations. If you have any questions or need assistance, feel free to reach out. We appreciate your business and look forward to serving you again!
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Dana H.
Sep 25, 2024
Highly recommend
I had a large order and everyone arrived alive and well. They were carefully packaged so they didn't get hurt during shipping, and no one had passed in my tank thanks to the instructions they give to transition them in. All of the fish are stunning and exactly what I ordered. Buying fish online is scary, especially with the high shipping charge wherever you go, but I would highly recommend iFish! Their prices are also very fair comparatively.
Response from The iFISH StoreSep 25, 2024
Hi Dana; Thank you so much for your kind review! We're glad to hear that all your fish arrived safely and that you're happy with their quality. We understand that buying fish online can feel risky, so we're glad our careful packaging and acclimation instructions helped make the process easier for you. And it’s great to know you found our prices fair as well. We truly appreciate your recommendation and look forward to serving you again in the future!
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Demond T.
Sep 24, 2024
Got anything I ordered in a timely…
Got anything I ordered in a timely manner. Very satisfied 😌
Response from The iFISH StoreSep 24, 2024
Hi Demond; Thank you so much for your positive feedback! We're happy you received your order on time and that you're pleased with the fish you selected. We really appreciate your loyalty and look forward to serving you again in the future!
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Ricardo R.
Sep 19, 2024
The best place
Excellent service. All fush arrived alive. Packingwas excellent Prices are the best
Response from The iFISH StoreSep 20, 2024
Thank you so much for your kind review, Ricardo! We're happy to hear that your fish arrived safely and that you're happy with our packing and prices. We truly appreciate your support and look forward to serving you again in the future. Enjoy your new fish!
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