The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store reviews

Showing 322 reviews with 4 stars · Clear filters

Tim S.
Mar 18, 2024
My Cichlids
Fish come in looking really good and healthy two weeks later fish you’re still doing really really good my only kickback is I was short one and I had one past that night other than that fish were beautiful and looking really well thank you and I will be ordering again soon
Response from The iFISH StoreMar 31, 2024
Hi Tim; Thank you for notifying us about the short in your order and the perished Cichlid. We hope that the credit we issued was a satisfactory resolution for you! It sounds like the remaining Cichlids are thriving. The store credits you received do not expire and we look forward to fulfilling your aquarium needs again in the future.
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Kevin
Mar 11, 2024
Everything was as promised
Everything was as promised. Except 4 fish died within a few hours. I had my water tested every 3 weeks. The temp is at 77
Response from The iFISH StoreMar 31, 2024
Hello Kevin; We're very sorry to hear that 4 of your Cichlids perished within a few hours. Many times, if contacted at the first sign of ill health or appearance, we can work with our customers to turn the situation around, whether it be recommendations on treatment or a store credit. We're sorry we didn't have the opportunity to work with you on this. But we do value your feedback and appreciate you taking the time to provide this review. We hope we can serve you again in the future and please know that we are only a phone call away should any problems arise.
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Cleary R.
Feb 22, 2024
Fish are beautiful in color and shipped…
Fish are beautiful in color and shipped quickly
Response from The iFISH StoreMar 8, 2024
Thank you for leaving a review, Cleary! We're glad you're pleased with your Cichlids and our service!
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Angel N.
Feb 16, 2024
African cichlids
Great fish store I recommend anyone to purchase their fish here.
Response from The iFISH StoreFeb 16, 2024
Hi Angel; Thank you for the review! We appreciate it and your repeat business!
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James M.
Jan 2, 2024
the experience was great
the experience was great, only slowed by the courier
Response from The iFISH StoreJan 2, 2024
Hi James; Thanks for leaving a review! We’re sorry that FedEx had a hiccup in the delivery. We pack our fish to withstand short delays like this and certainly hope all of your African Cichlids looked A-OK when you opened the box and they acclimated well. We appreciate your honest review and your business!
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Kolby
Dec 11, 2023
Ordered assorted pack of 10 discus
Ordered assorted pack of 10 discus, they all looked great when they arrived. they were transported in cold weather as well. a couple of months later the fish are all doing great. My only complaint is that the fish were definitely smaller than the 2 inches that I ordered. Closer to 1.5 to 2 inches about half of them were closer to 1.5. Great communication about shipping process as well.
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Joshua R.
Dec 4, 2023
Delivered on time
They were quick to get that fish out
Response from The iFISH StoreDec 4, 2023
Hi Joshua; Thanks for leaving a review! Hope you enjoy your selection of catfish, inverts and barbs!
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Merrell W.
Nov 17, 2023
The service and experience was great I…
The service and experience was great I just wish that I had recieved different variation of ob peacock colors rather than the same color but I appreciate the service and will purchase again
Response from The iFISH StoreNov 17, 2023
Hi Merrell, Thank you for your feedback. At this time, we only carry the pink and blue OB’s as is pictured on our site and none of the other color varieties. We should probably point that out in the description as well though. We’re sorry you were disappointed in the lack of color varieties and at the same time, hope the one’s you received are thriving. Thank you for your business! We hope we can work with you again in the future!
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