The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store reviews

Showing 322 reviews with 4 stars · Clear filters

Terry H.
Jul 6, 2020
One of the kissing gourami's perished…
One of the kissing gourami's perished in transit. I contacted them and they were more than willing to refund my money. I was unable to email a picture of it.
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Greg W.
Jul 6, 2020
Great customer service.
I would of gave them a five star rating except for the shipping hassle. My order went cross country twice which ended up with DOA's due to UPS. Their customer service and response to emails are spot on. Frank and Valerie do a great job keeping in contact. The replacement shipment arrived a day late (UPS). Fish look great and adjusted just fine. So yeah all in all great fish and customer service.
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Robby M.
Jun 30, 2020
The fish were beautiful and they came…
The fish were beautiful and they came in 4 days early. They don’t have much of a selection but it’s a good site to buy discus
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Jerry T.
Jun 29, 2020
The shipment was a day late
The shipment was a day late, not really your fault, but I stayed home all day waiting on my fish.
Response from The iFISH StoreJun 29, 2020
Hi Jerry; We apologize for the 1-day delay and much like you, are having to deal with UPS not guaranteeing Next Day Delivery due to COVID issues. We are ensuring that our fish are packed safely and securely should this happen so they can withstand a 1-2 day delay. We hope your fish are acclimated and doing well. Nevertheless, we hear you about having had stayed home because the shipment was expected on June 23rd. We are looking into other shipping alternatives to avoid this. We'd like to thank you for your patience, your feedback and your business.
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Michael S.
Jun 28, 2020
Discus came healthy and active
Discus came healthy and active. doing great in quarintee tank. Can't wait to get them in the show tank. A little disappointed in the colors this time, last super red turquoise I got was alot more vibrant. And the melons are not what I expected can't tell them apart from the Marbella reds I got. But thats online ordering. Really happy with the health of the fish on all more orders so far i order...
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Armando C.
Jun 25, 2020
One fish arrived dead but it was a free…
One fish arrived dead but it was a free fish so I did not make a claim. However, all other 15 fish are doing great and exceeded expectation. Packaging could be a little better; apply more oxygen per bag.
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Manuela A.
Jun 25, 2020
Fish arrived well packed
Fish arrived well packed, alive and on time .All looked healthy . One was on his side but recovered the next day. Email question got answered quick . Two of the ~2” discus barely met the size but for that I had one bigger then 2”. Would order again !
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Cristobal Morales C.
Jun 25, 2020
Están muy bonitos gracias nomás que me…
Están muy bonitos gracias nomás que me llegó uno pez discu muerto. 😭
Response from The iFISH StoreJun 26, 2020
Hola Cristobal, Lamentamos que uno de tus Peces Disco haya llegado muerto. Tenemos una Garantía de entrega de animal vivo y te enviaremos un reembolso por el pez Disco que falleció. Esperamos que los otros estén muy bien. ¡Gracias por tus comentarios y por hacer negocios con nosotros!
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