Montana
Got to choose my color!
So I had ordered a bowl a few months back and I accidentally received a different color scheme than what was in the picture. (Obviously whatever color is in the thumbnail, I know won't be identical to the one I received, but if I order a black bowl I don't expect a yellow one) So I sent an email to the support handle of the hookah lab. Double checking that it was going to be at least the same two colors that said were in stock and they actually sent me a picture showing me what they had in stock and I got to choose! Super happy with the communication, shipping and service with this supplier. I've been ordering for the last 6 months and I won't be stopping anytime soon.
Response from The Hookah LabJan 4, 2024
Dear Montana, thank you for your review! We try to do a good job for you and appreciate our customers very much. Best regards, Hookah Lab Team



