Maureen
I still have not received my order
I still have not received my order. It says it's in transit and hopefully will receive tomorrow as this was ordered as a gift.
Response from The Herbal ApothecaryOct 21, 2024
Hi Maureen, We are sorry that your order was delayed, however, it was delayed by the US Postal service most likely because we here in this area have just had two back-to-back very devastating hurricanes. Even though our shop was without power for several days, we feel that we completed your order and got it to the US Post office in a timely manner. Looking at your tracking information, it states at the very top of the page that “Alert: HURRICANES HELENE AND MILTON, FLOODING, AND SEVERE WEATHER IN NORTH CAROLINA AND FLORIDA MAY IMPACT DELIVERY.” and it shows that your package was delayed by them, we are so sorry that this has affected you. Sincerely, The Herbal Apothecary