Lots of support and information. Jade was a wonderful, friendly, and professional guide.
Response from The Health Institute With Dr. Josh AxeAug 11, 2026
Hi Nicci,
Thank you for taking the time to share your experience!
We're so glad to hear that you found the support and educational resources valuable throughout your journey. We'll also be sure to share your kind words with Jade. Her friendly, professional, and supportive approach is exactly what we want each participant to experience.
Thank you for trusting The Health Institute and for sharing your experience. We truly appreciate your recommendation and wish you continued success on your wellness journey.
With respect,
The Health Institute Team
CN
Cort N.
Holly Peyer made my experience great
Holly Peyer made my experience great. The information she provided was extremely useful for my health care. The program in general is extensive and you can do a deep dive into your personal health care. I’m enjoying the vitamin system and my overall health has definitely improved.
Response from The Health Institute With Dr. Josh AxeAug 11, 2026
Hi Cort,
Thank you for taking the time to share your experience!
We're so glad to hear that Holly made such a positive impact on your experience. We'll be sure to share your kind words with her. Providing helpful, personalized guidance and making the program feel approachable is something our team cares deeply about.
We're also glad that you've found the program's resources and vitamin system valuable as you continue exploring what works best for you. Our goal is to provide education, tools, and support that empower participants throughout their journey.
Thank you for trusting The Health Institute and for sharing your experience. We truly appreciate your recommendation and wish you continued success as you build on everything you've learned.
With respect,
The Health Institute Team
FA
Fanfairsport
Extremely Overpriced Nutritional Program
What I was expecting was as advertised below.
Decode your health
with one simple test
Most blood tests give you numbers. We give you answers. Our Cellular Bloodwork Panel looks beyond standard biomarkers to reveal how your cellular health is functioning—but the real value isn’t the data, it’s the review. In a private session, a Senior Health Advisor trained in Dr. Axe’s cellular healing approach helps you understand what your cells are signaling and how cellular healing can address symptoms like fatigue, brain fog, weight resistance, or hormone imbalance.
What I got was a person who did not have proper knowledge to go over blood work. I got a person trained in pitching the program.
They also gave some unrealistic numbers for value.
No answers were given to fix my health on the first call other than to tell me to join the program. Not sure how this is worth $145.00.
Test from home saved me gas money to my doctor’s not sure where $125.00 savings came from.
My story didn’t come first but I did fall for the sales pitch as I was a fan of Dr. Axe from his podcasts. Not sure how this is worth $97.
Email I sent after second bloodwork was never evaluated.
Delayed again with no explanation. I paid over 8000 for a target approach to health based on my blood test. No one can give an answer and this kit had been delayed almost 2 months. This is brining up bad blooded as I had an issue early on and in early December your customer service replied they would reach out within 48 hours and no one reached out.
Sent from my iPhone
Reply I received
I’m following up from the voicemail I left today. My name is Amber and ’m a Team Lead here at THI and wanted to personally connect with you.
I want to sincerely apologize for the confusion and frustration regarding your Siphox kit. I completely understand how upsetting the delays and mixed messages have been.
After reviewing your account, it appears that you had already completed your bloodwork prior to signing up for the CHR program. Despite this, a second kit was accidentally sent at sign-up, and that kit was rejected due to an insufficient blood sample, which understandably caused frustration while waiting for a replacement.
To clarify, because you had already completed your bloodwork, the replacement kit isn’t necessary as we already have results, but it’s available for you to use whenever it’s most helpful for reviewing your progress. The replacement kit you’ll be receiving now can be used at the end of your CHR program at no extra cost or while you are in your 2 free months of concierge after graduating CHR.
I also want to clarify regarding the screenshot you shared from the program sign-up page. While it may seem like repeated bloodwork is required, the bloodwork is just one piece of the overall program. It provides insights to guide discussions with your practitioner Sydney, but the program itself is not based solely on bloodwork, and participants do not need to retest multiple times.
Another misleading fact is stated below. They stated It is not a one size fits all. True they put you in one of their 3 programs they have so it is not personalized as stated. Most people suffering have more than one issue to resolve.
Nothing in this program is proprietary. You do not talk to any doctors. There is no direct line you can call anyone on. It seems like you get a lot with the calls but there is nothing in this program you can't find on you tube. Is organizing this info worth $8000? The meals are good, but would you pay $8000 for a cookbook?
The program all boils down to these points: don't eat pork, dairy, sugar, or gluten. Get plenty of sleep, practice gratitude, don't eat raw, get plenty of water and don't drink or eat anything cold.
They supply the supplements for the program, but it is from their supplement companies,
You do get a couple of calls from a nutritional adviser and a facebook group to get advise from
After researching this subject, you can get a nutritional advisor or even a Natural HealthCare doctor for cheaper than $8000.
Also I had issues with the loan agency they use, ClarityPay. I sent an email to claritypay and Health Institute customer service to cancel my loan within 3 days a no one could get me a copy of the paperwork I signed. I didn't have enough money to hire a lawyer so I went through the program.
Response from The Health Institute With Dr. Josh AxeAug 13, 2026
Hello,
Thank you for taking the time to share such detailed feedback. We're sorry to hear that your experience did not meet your expectations.
We understand your concerns around the bloodwork process, communication, program expectations, and overall investment. We also recognize that there were points in your experience that caused frustration, and we appreciate the opportunity to review and address those concerns.
We do want to clarify a few points about the program for anyone reading this review. The Health Institute's programs are designed to provide more than a nutrition plan or supplement recommendations. Participants receive educational resources, live educational sessions and Q&As, community support, and access to a structured framework that addresses nutrition, lifestyle, and other areas of wellness. Participants also work one-on-one with an assigned practitioner who takes the time to understand their individual concerns, goals, and needs and provides personalized guidance throughout the program. While participants are enrolled in a specific program based on their needs and goals, the guidance and support within that program are personalized to the individual.
We also understand that the investment will not feel worthwhile to everyone, and we respect that perspective. Our goal is to provide participants with education, support, and practical tools they can continue using throughout their health journey.
Because your review includes concerns specific to your account and experience, we don't want to discuss those details publicly. If there are still unresolved questions or concerns, please contact our support team at [email protected] or 878-295-8339 ext. 1004, and we'd be happy to continue the conversation.
Thank you again for sharing your feedback. We take it seriously and will continue looking for ways to improve communication and the overall student experience.
With respect,
The Health Institute Team
DT
Debbie T.
Health Institute Review
The zoom meetings with my Health Practitioner were a great help along with the Facebook group. I loved that I could try different supplements along the 4 months so now at my graduation I am confident on what helped and what I’m going to continue.
Response from The Health Institute With Dr. Josh AxeAug 10, 2026
Hi Debbie,
Thank you for taking the time to share your experience!
We're so glad to hear that the Zoom meetings with your Health Practitioner and the Facebook community were such valuable sources of support throughout your journey. We're also happy to hear that the program gave you the opportunity to learn more about the resources available and feel confident moving forward with what you've learned.
Congratulations on your graduation! Thank you for trusting The Health Institute to be part of your journey and for sharing your experience. We wish you continued success as you carry everything you've learned forward.
With respect,
The Health Institute Team
DC
Deborah C.
Great care with the nutritional…
Great care with the nutritional practitioner. Classes were helpful for my sleep issues. Overall support was good 👍
Response from The Health Institute With Dr. Josh AxeAug 10, 2026
Hi Deborah,
Thank you for taking the time to share your experience!
We're so glad to hear that you received such thoughtful care from your Nutrition Practitioner and found the classes helpful throughout your journey. We'll be sure to share your kind words with them. Our goal is to provide personalized guidance, education, and ongoing support that helps participants feel encouraged every step of the way.
Thank you for trusting The Health Institute and for sharing your feedback. We truly appreciate your recommendation and wish you continued success on your wellness journey.
With respect,
The Health Institute Team
ST
Scott T.
The depth and breadth of information
The experience was made by the information supplied online specifically for me as it regarded diet and nutrition. That was the biggest plus for me. My counselor provided excellent guidance and was quite prompt at answering any of my questions. I found the videos helpful and interesting. If anything, there was SO much information, sometimes it seemed overwhelming to keep track on best practices. But, I don't say that as a negative. It does show how much you can get from investing in your health in this manner. Also, a huge plus for providing motivation and spiritual guidance.
Response from The Health Institute With Dr. Josh AxeAug 10, 2026
Hi Scott,
Thank you for taking the time to share such thoughtful feedback!
We're so glad to hear that you found the personalized educational resources, videos, and guidance to be such valuable parts of your experience. Helping participants better understand nutrition and make informed choices is an important part of what we do.
We're also grateful to hear that your counselor was responsive and provided helpful guidance throughout your journey. We'll be sure to share your kind words with them.
We appreciate your feedback about the amount of information available as well. We know there is a lot to explore, and we're always looking for ways to make the experience as accessible and manageable as possible.
Thank you for trusting The Health Institute and for sharing your experience. We're especially glad that the encouragement and spiritual guidance were meaningful parts of your journey.
With respect,
The Health Institute Team
CI
Cindy
Success with Dr Axe's Health Program
I have been following Dr. Axe's health plan for three months. I don't do everything perfectly because of my crazy work schedule, but I do try to stick with the basic diet rules and take my supplements regularly. My health issues mostly have disappeared, I've lost 12 lbs and feel great!.
In the past, I tried several other diet and exercise programs, but nothing worked long term.
I really like that Dr. Axe shares the science behind our personalized diet, this helps me to understand the "why" I'm eating in this new somewhat strange way (for me), so that encourages me to continue, Also having a " practitioner " to guide me along the way was very helpful and encouraging.
The only drawback I see, is the cost. I believe it is a little steep for only 4 months.
I encourage everyone to figure out how to fit "your plan" into your lifestyle and stick to it. The benefits are worth it!
Response from The Health Institute With Dr. Josh AxeAug 10, 2026
Hi Cindy,
Thank you for taking the time to share such thoughtful feedback!
We're so glad to hear that you found value in the educational approach and appreciated understanding the "why" behind the program. Helping participants understand the principles behind the recommendations is an important part of what we do, and we're happy to hear that this helped you stay engaged with the process.
We're also grateful to hear that your practitioner provided such helpful guidance and encouragement along the way. We'll be sure to share your kind words with them.
We appreciate your honest feedback about the cost as well. We understand that the investment is an important consideration, and feedback like yours helps us continue evaluating the experience we provide.
Thank you for trusting The Health Institute and for recommending the program to others. We wish you continued success as you build on everything you've learned.
With respect,
The Health Institute Team
CH
Cheryl H.
I have tried to fill out the form for…
I have tried to fill out the form for your blood testing. It will not let me complete the form. Will not take my card date? Tried 3 times!
Response from The Health Institute With Dr. Josh AxeAug 10, 2026
Hi Cheryl,
Thank you for letting us know, and we're sorry you're having trouble completing the form.
We'd be happy to help you get this sorted out so you can complete your blood testing order. Please contact our support team at [email protected] or call 878-295-8339ext. 1004, and we'll be happy to assist you.
Thank you for bringing this to our attention. We appreciate the opportunity to help!
With respect,
The Health Institute Team
