Sharon
I ordered my wig in a size large and…
I ordered my wig in a size large and sometime after I ordered I got a notice that it was on the way which was followed by a notice saying that it wouldn’t be there until the end of March. I needed it badly due to head cancer surgery so I contacted customer support and was able to get it in an average. So I now have A very beautiful wig which is the wrong size and has very strict return guidelines. I guess it was a sad waste of my money.
Response from The HeadShop Wigs LLCFeb 23, 2021
Customer asked we ship the avearge cap size instead. We did that. If needing large cap, why order the average at all. Whether ordering avearge, petite, or large, our agreed upon policy was outlined and agreed upon when customer decided to order alternate cap size.



