The HeadShop Wigs LLCReviews of theheadshoponline.com

not as expected and not like the picture.

My product was on backorder and I was not informed of the delay (several weeks). In fact, I was sent an email asking for a review over a week before it actually arrived. I left 3 voice mails and reached out by chat and facebook messenger in an attempt to find out what was happening with my order. It was only when I threatened to dispute the charges with my bank that I received a response. The product finally arrived and the color was not what I was hoping for. I lost my shipping both ways and a restocking fee for an item I looked at for 2 minutes and didn't even try to use because the color was off. The product itself looked good if the color had been right...really hard to tell with a monitor and they do not have a user friendly way to find the right color...color swatches are really expensive and the actual hairpiece is a combination of colors so it won't really help. If you return "excessively" (two times in a row) they charge you a 30% restocking fee! Not a very customer friendly company or experience.

Took 2 weeks to come. Then the fit wasn’t good. The band around the hair was big.