The Graphic Edge is your source for custom screen printing and embroidery, including custom t-shirts, sweatshirts and athletic apparel. Custom design clothing has been our specialty and passion for 25 years.From custom printed shirts for sports teams to cutting edge custom hoodies for student organizations, we strive for perfection on every project, regardless of size. Our in-house graphic artists will bring to life any custom t shirt design you can envision. We don’t recognize limits - you think it, we make it happen. That’s The Graphic Edge way.
The Graphic Edge (thegraphicedge.com) has 741 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
thegraphicedge.com
Website
thegraphicedge.com
Category
Clothing & Underwear
Location
Carroll, Iowa
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 7% of reviews.
Latest
Most recent review: December 2018.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Had issues with sizes. Issues with billing. Issues with pickup of shirts that were sized wrong. All-in-all, not a real pleasant experience.
Response from The Graphic EdgeJul 27, 2017
Hi Rachel,
Thanks for taking the time to leave a review. We are sorry you were not happy with your experience with The Graphic Edge. Feel free to email us at [email protected] or call our customer service line at 1-800-747-9744 and we would be happy to help out in any way we can.
MA
Max
GREAT working these guys!!
GREAT working these guys!!
MI
Mike
Angelo has been amazing to work with …
Angelo has been amazing to work with over the years. He is extremely punctual and the entire company has a quick response/return time while providing excellent quality products! I highly recommend this company for any coaches out there!
Mike B.
Tinley Park HS Soccer
VA
Vanessa
Lots and lots of problems
Lots and lots of problems, too numerous to describe here. My order was incorrect with misspelled names on my shirts, my order arrived late, so we didn't have all of our team shirts in time for our competition, and when we reordered the shirts that had misspelled names, we were charged for the new shirts! When we tried to change vendors, we were told that we couldn't have our logo files, and after we fought tooth and nail to get them, they were sent to us via email in locked files or unreadable formats that our new vendor could not use. Overall, a super negative experience. Although no one was ever rude to me, it was a huge time sink just to get what we needed for my team, and overall, it was very frustrating. The staff did try to make it right in the end, but it was too little, too late for me!
Response from The Graphic EdgeJul 27, 2017
Hi Vanessa,
Thanks for taking the time to leave a review. We are sorry you were not happy with your experience with The Graphic Edge. Feel free to email us at [email protected] or call our customer service line at 1-800-747-9744 and we would be happy to help out in any way we can.
DI
Diane
Local rep responded at midnight or 1am
Local rep responded at midnight or 1am, didn't do much for answering questions at that time. I found working directly with Iowa crew I got problems fixed in a timely fashion. Quality was not originally up to normal expectations but that was fixed by second order. Time frame on order was disappointing, not the usual service I get from Graphic Edge.
Response from The Graphic EdgeJul 27, 2017
Hi Diane,
Thanks for taking the time to leave a review. We are sorry you were not happy with your experience with The Graphic Edge. Feel free to email us at [email protected] or call our customer service line at 1-800-747-9744 and we would be happy to help out in any way we can.
KH
KH
Horrible Customer Service
Although I was satisfied the overall products we received, the customer service was TERRIBLE!! Completely unacceptable, and rude conduct by the staff. I had to call several times and there is only ONE time that I can recall that customer service was actually helpful and served. This is hands down the worse experience I've had. I am an administrator for a basketball team and I purchased several, mid priced items from Graphic Edge. We will not be using Graphic Edge in the future.
Response from The Graphic EdgeJul 27, 2017
Thanks for taking the time to leave a review. We are sorry you were not happy with your experience with The Graphic Edge. Feel free to email us at [email protected] or call our customer service line at 1-800-747-9744 and we would be happy to help out in any way we can.
KE
Kevin
Convenient and courteous
Convenient and courteous. I appreciate the service I received.
BR
Bryan
Karol is amazing to work with!!
Karol is amazing to work with. I have had nothing but a great experience. Karol does an excellent job of answering all my questions and my orders are on time and it is easy to meet my deadline requirements.
The graphic artist, not sure who they are or how many they are...they are talented. I can usually get it started with a design concept and they always have come thru with the design the way I wanted it. I make several tweaks to make it 'just' right and it is really a huge selling point to me that they give me the design that I want. They have always came thru.
I have worked with several other companies and have a vast experience and The Graphic Edge is my go to company. The ability to do a reorder within 2 weeks is huge saver for those late signups, order mistakes or bad sizes.
Thanks