ThegiftnecklaceReviews of thegiftnecklace.com

Thieves!!!! Ordered a necklace on January 9. No necklace fake tracking number and they won't answer my emails . Do not buy from them !!!!

If I can give a minus five star (-5), I definitely would. I placed an order and the payment was made, but receive no confirmation email afterward. When I tried to contact them to track my order, they don't care about my concern. See the email exchange below: I placed an order yesterday using this same email "zin********@gmail.com," but I receive no confirmation of any kind whatsoever after the payment was made. This is what it shows on your website when I try to track my order "Sorry! The system can not find the order number! Please confirm your order number!" How am I suppose to track my order or even confirm that I place that order when there's no kind of receipt email after the payment was being made? The order I placed was a necklace with gold plate extra $2.00 and which should say "S******, D*****." I am expecting your reply to resolve this issue, otherwise, I will have to call my bank to cancel this order and have the negative review of your site. Please, be prompt. This is what it appears on my bank statement. THEGIFT-JEWELRYMerchandise...2159 $44.84 And they replied this: hello. Please, you tell me your order number. because I cant found your order information through this mailbox and name we will do further processing after that. And I replied this: I did not receive any email after payment was being made. I've got no trace of my order information. My question is shouldn't I receive anything in my email after I place an order? After that, they don't even reply to me anymore. And my bank told me that I will have to wait about three months to get my money back, I know that it's not whole a lot of money but what I'm most angry about is that the service that they are providing. Very irresponsible.

Its been over a month since I ordered my necklace. Still has not been shipped. Replies to my emails take 3 to 4 days and always and excuse. If I want a refund according to the website there is a 30% restocking fee. No contact number which is guess is because they are based out of the states. Will never do business with them again.

Received my so called bracelet today in the mail. It is horrible! I ordered an adult small bracelet and its for a child! I am very upset as this was a birthday gift for my daughter with her sons name on it. I will never order from you ever again and I will make sure my review is put in about this problem. Also when we took it out of the package the one side of the bracelet came apart. The shipping time took way to long. Emails took to long to be answered. If they make this right with me then I will return and give a better review. My order number thegiftnecklace-Order ID# 108938

I ordered a personalized necklace on Feb. 6th. It stated to give 3-5 days to process. It's now Feb. 14th but still nothing. No email or anything, only the confirmation email stating they took the money. And I can't find a phone number anywhere to contact them. Every time I go to track the package it states that it's still being processed. Is this even a real company? Hoping I didn't get scammed out of $40 bucks!

If I could give this company negative stars, I would. I ordered an engraved bracelet on January 26, I emailed them 5 minutes later saying I wanted to cancel when I saw these bad review and noticed they were from China. I received an email back saying it was the Chinese New Year so no one would be able to return my email till after February 2nd. They emailed me back and said that I cannot return my order because I placed the order too long ago. The person that I have been emailing with has been very rude and states that company policy says that they cannot return my order because it's been more than 24 hours. Which is bull crap because I emailed them 5 minutes after I placed the order. The person that I am emailing says that he/she can only return 70% of my money because they need to charge me a restocking fee. However it states on the website that if you cancel within 12 hours for free besides the currency rate. If your thinking of ordering from this company think again. They have no phone number on there website or I would be speaking with a manager like yesterday! This company should be shut down.

I purchased a necklace with a picture on it and not even 2 weeks later the picture is peeling off. I have tried numerous times to contact via email with no reply ever. DO NOT buy from here it is junk.

This is by far the worst experience I have EVER had purchasing a product online! This company (if we can call it that), has no customer service whatsoever!!! I placed a necklace order for my daughter on December 18th, 2016 (as I see many of the other people filing complaints made purchases during the same time frame) with the expectation that it would arrive the first week in January so that I could have it for her birthday. I have yet to receive the necklace and the only response I have been able to get from them is a generic message saying "it is still in production and they will notify via email when it is being shipped". Apparently this is their way of stalling people while they take your money. After reading all of the complaints here, I have little hope that I will get anything from this company, but I will be dammed if I don't get my money back. I will file complaint after complaint until I get my card to reverse the charges. This company needs to be banned from the internet and from scamming more people as it is CLEARLY a scam tactic!! I am working with the Better Business Bureau to create a report on this company as they are not even registered with them as an existing company to discredit them as a "business"!! Once the report is created I will be asking all those people who have been scammed by them to file complaints against the company to get them banned!