thegiftio.comThegiftio is the one stop shop for unique, creative goods and gifts. You can call it home to thousands of special, extraordinary items, from personalized print on demand products to the ingenious handcrafted creations.
thegiftio.com (thegiftio.com) has 326 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Clothing & Underwear · Yonkers, New York
Excellent
Clothing & Underwear · New York, New York
Excellent
Clothing & Underwear · Pennellville, New York
Excellent
Clothing & Underwear · Ozone Park, New York
Excellent
326 approved reviews, newest moderated first
customer
Satisfaction, thanks
Response from thegiftio.comSep 25, 2025
Hi customer With so many great stores to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.
Fey G.
This company is trash. The quality is fine. Not amazing but passable. The issue is the company itself. I placed an order not realizing that the listed price was in £ and not € which is my bad. I immediately went to their contact form page and entered the order number stating that I had made a mistake and I wanted to cancel the order. I received a confirmation prompt saying they had received my message and would get back to me with in two working day. Living the busy life I do I promptly forgot about it assuming (unfortunately incorrectly) the issue had be resolved. I received a notification about a week later stating that my order was on its way. I again contacted them immediately stating that I had previously canceled my order and offering to return the product. They said that unless I could prove that I had submitted the form (which they evidently didn’t have proof of) they couldn’t help me. Realizing that I in fact could prove my case because they didn’t send me a confirmation of any kind even though their system confirmed receipt I suggested we split the difference and they give me a partial refund. They refused and offered me a 15% voucher off my next purchase which is insulting given the situation. I just tried to submit a review on their site and it also seems to be a dummy page because it would not allow me to submit the review and if you look on the site their are no reviews available. This company cannot be trusted to deal with an order issue. There are better companies to give you money to.
Response from thegiftio.comSep 1, 2025
Hi Fey gilo Thank you for taking the time to share your feedback. We truly regret the inconvenience you experienced. After reviewing the case, we’d like to clarify that we only received your cancellation request via email after the allowed cancellation period in our policy. At that point, your order had already been processed and shipped, so unfortunately we were unable to cancel it. We hope you can understand this situation. We will take your comments seriously to improve our processes and communication moving forward.
Colleen
Good communication and the shirt was even better than I expected!
Response from thegiftio.comSep 1, 2025
Hi Colleen That’s wonderful to hear! We’re thrilled the shirt exceeded your expectations and that our communication made the process smooth. Thanks a lot for sharing your experience — it truly means a lot to us!
Gary S.
Whenever I order a hoodie online, I know it’s always a crapshoot as to whether it will fit and be made of good materials. In this case, the answer was yes on both counts. This one is a keeper for sure. Thank you.
Response from thegiftio.comSep 1, 2025
Hi Gary We’re so glad to hear that the hoodie turned out just right for you — both in fit and quality! Thank you for trusting us and sharing such kind words. We look forward to bringing you more keepers in the future!
Robert H.
Thanks everything was just great!!
Response from thegiftio.comJul 31, 2025
Hi Robert Hollinger With so many great stores to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.
Justin D.
Order came in the day it said it would, and the package was in perfect shape and was as show, very impressed
Response from thegiftio.comJul 31, 2025
Hi Justin Deragon Thank you so much for your kind words! We're thrilled to hear everything arrived on time and in perfect condition. Your satisfaction means a lot to us. Looking forward to serving you again soon!
Andrea E.
Fast shipping! Looks great!
Rita B.
Very excited to get these so quickly ! Love the shirts !!! Can’t wait to give them as gifts to family!