Don L.
I have experienced the unpleasantness…
I have experienced the unpleasantness of resetting my account. I had paid the monthly charge, but the account has not been updated and is not shown since the payment 3 days ago. No promise when to update it. Perplexed.. ** UPDATE** Finally, the issue has been solved, which took longer than expected. But Dan and all crew of The Futures Desk helped with all possible ways. Very Impressive and Satisfied. Thank you Dan and All of the Crew of The Futures Desk !!
Response from The Futures DeskJul 17, 2025
Hi Don, As per my notes, your issue has been fully resolved. If you need anything, please feel free to let us know, we’re always here for you. We take a lot of pride in making sure our traders are looked after, and your experience really matters to us. Sorry again for the trouble while this was getting sorted. We care deeply about our traders and always do our best to make sure you feel respected and valued. Thank you!




