RM
the QR code won't scan and the wifi…
the QR code won't scan and the wifi credentials don't work. I bought 2 of these - returning both. Complete rip off. Broke my rule of not ordering crap from facebook.
TheFlightWall is listed under Appliances & Electronics.
TheFlightWall (theflightwall.com) has 231 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 22 reviews with 1 star · Clear filters
RM
the QR code won't scan and the wifi credentials don't work. I bought 2 of these - returning both. Complete rip off. Broke my rule of not ordering crap from facebook.
Andyp
The unit was delivered and worked for 5 mins before it just kept losing connection. Tried to reboot by switching off few times with no luck The not connecting problem seems to be a common fault with the product Emailed Flightwall customer service received a response. Emailed back a few times but now complete radio silence Seems standard operating procedure of Flightwall reading other reviews. I she formally rejected the unit under UK Consumer law and raised a dispute with my Credit Card company Such a shame as friend has one that works and it’s pretty good
Michael H.
Can't review the product as it has never even arrived and being completely ignored by support to the emails I've sent
Geoff M.
It took over three hours to get it set up. The app constantly crashes and you have to re-do al off your settings and hope you don't get the unexpected error message. I think the idea and concept is good but it still has a lot of bugs to be worked out. DON'T WAIST YOUR MONEY!!
Allison C.
I bought this for mt wife for an anniversary gift. It never worked from day 1. It seems like it’s a bad power connection. We’ve sent 2 emails in 7days and have gotten zero response. Where is their customer service! We are extremely disappointed and if I don’t get a response within the next week, I’ll contact my credit card company!
customer
I wouldn’t recommend at all. We’ve tried absolutely everything to get it to connect. And it just keeps failing. We’ve even tried in different households thinking it might be the Wifi. But the app is showing the Wifi is excellent. It’s quite flimsy and feels cheap. From China. Definitely not have the money. Don’t waste your money at all. I’ve tried to contact support three times now asking for assistance but unfortunately have not had any reply. It’s such a shame as it was a birthday present for my partner and unfortunately ruined the excitement of it.
Andre S.
Unfortunately first impressions can be deceptive. First impressions - really good. On usage - not impressed at all. The owners/creators tell me that the flight data is based on "records" not real-live flights. So it is not much good at all. I find such things as Thai Airways flying over Russia, whereas it does no such thing since the war started. Then I find a flight from Saigon to London took off 30 minutes ago and is due to land in London in just 24 minutes from now. Truly ridiculous. I find this repeated on other flights and it is severely disappointing and not fit for purpose - the purpose is to track "live flights" - not pretend flights. It also records the distance travelled as 8 million miles for a flight!?!? Crazy, truly crazy!
Scott M.
Unable to reach anyone to answer questions on returns. I have requested a return label for the mini flightwall several times but no response. Very frustrating. Scott Mark
Response from TheFlightWallAug 3, 2026
Hi Scott, I see that my team has reached out to get this resolved for you / the return information sent through. Thanks, FlightWall Team