FashionPassYour closet called. It's bored. Rent 10 items/month from brands like For Love & Lemons, LoveShackFancy, Free People & more. Swap when you’re ready for something new!
FashionPass (thefashionpass.com) has 391 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Sutton K.
The FashionPass team was beyond helpful! I had a little issue with billing & my membership and I was able to email them and the situation was fixed asap! Emma was amazing and made sure everything was resolved quickly and smoothly. She was super kind and helpful throughout the whole process! Very understanding and easy to communicate with. Will definitely be using FashionPass again because of this great customer service!
Hannah R.
I can’t rave enough about Fashion Pass! It has completely elevated my wardrobe while saving me so much time & money. I can wear designer pieces at such an affordable price. From everyday outfits to vacations, bridal events, wedding guest dresses, date nights, and everything in between, they truly have you covered for every occasion. ✨ One of my favorite parts is how easy & stress-free the entire process is. The customer service is AMAZING, always so responsive, helpful, and genuinely kind. My orders consistently arrive way faster than expected, and every piece shows up in incredible condition. So many items even arrive brand new with tags still attached! I also love that they are constantly adding new styles and trendy pieces, so it always feels fresh and exciting to browse. It’s honestly become my go-to instead of spending hundreds on clothes I’d only wear once. And the convenience? Unmatched. No dry cleaning, no hassle, no extra work. You simply wear it, send it back in the prepaid bag they provide, and they handle the rest for you. It truly makes fashion feel effortless. Fashion Pass has helped me feel more confident, stylish, and put together without overspending. If you love fashion, travel, events, or just want access to an endless closet without the commitment, I seriously could not recommend them more. 💕
Ashley K.
If you are searching for a clothing subscription, you’ve found the very BEST one. FashionPass has completely exceeded my expectations. Their customer service goes above and beyond to make sure you’re always taken care of, and they’re incredibly responsive. I also love how flexible the membership is — being able to pause it whenever I don’t need new items is such a game changer. The clothes are always stylish, the process is easy, and the experience feels personalized. Highly recommend!
Claire B.
Customer service was exceptional! Very quick response time and extremely personable. Probably one of the best experiences I have had dealing with an online website with clothing.
Lauren D.
Amazing customer service!! Truly impressed. I was honestly blown away by the customer service from FashionPass. I reached out with an account issue and received such a fast response. I wasn’t expecting it to be handled so quickly and efficiently. Their team was incredibly prompt, helpful, and made the entire process feel seamless. They not only fixed my issue right away but also made sure everything was clear and resolved on my end. It felt like they genuinely cared about helping, which made such a difference. Such a smooth experience, really impressed and so grateful for their support!
Tessa
Amazing customer service - I was trying to track down a package to make sure it comes before a trip and they responded nearly immediately. Packages always arrive so quickly and they have always been so accommodating! Highly recommend.
Claudia V.
Wow their customer service is amazing. I have used many different clothing subscriptions and the clothes from Fashion Pass are by far superior in quality and cleanliness. They come wrapped individually, unlike other subscriptions that come and arrive in a big cloth bag and they actually feel dirty and sweaty. I never have to iron the clothes or anything, they are perfectly pressed! But I also love how quick their customer service is in replying to questions and resolving any 'issues'. I didnt even have an issue, I wanted a specific dress that was always rented out. I messaged them to see if they could help me or if they had any idea on when it might be restocked, they got back to me and said they would give me a 24 hour old on the dress when it comes back in stock so I could grab it for my event. I was amazed! Shoutout to Cristina, who I was emailing with!
Lindsey M.
Christina was extremely helpful and friendly! I forgot to expedite shipping for a quickly approaching tropical vacation and she problem solved this issue so that I could!
