Jennifer
Candle DON’T remain LIT
I am very disappointed, I purchased the Sugar Cookie Candle because I was considering doing wholesale with this company but wanted to try it 1st. When my candle arrived I was so excited to burn it because I smelled it through the box before opening it. As soon as I lit the candle it blow out, I lit it again and again the flame went out. The candle wasn’t as strong scented in smell as I had thought it would be, once it was lit the smell became very faint. I took a picture of the candle and sent 3 emails to the support email as well as to the wholesale email, and hadn’t heard anything back til this day. For a $40 candle you would think that the flame would remain lit at least for an hour, and when it’s a problem customer service should reach out quickly just like they did when I was asking about wholesale pricing. I would like either a replacement or a refund, I will gladly send the candle back as it was only lit 2x. Still looks brand new.