Pamela
EASY
Purchase, delivery, tracking, were all easy and quality of product is good. No complaints.
In 2001, brothers Eric, Richard and Garrett Browning took their love of fabric, their experience in the industry, and their business acumen to create a new store that would elevate the selection and level of service available in the St. Louis area. They knew what customers were asking for great access to products, and customer service built just for me.
The Fabric Co. (thefabricco.com) has 184 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Home & Garden Services · Independence, Missouri
Excellent
Home & Garden Services · Louisiana, Missouri
Average

Home & Garden Services · Kansas City, Missouri
New

Home & Garden Services · Lee Summit, Missouri
New
184 approved reviews, newest moderated first
Pamela
Purchase, delivery, tracking, were all easy and quality of product is good. No complaints.
JT
The Fabric Co was excellent to work with. Everyone I talked to was polite and HELPFUL! They were able to change the shipping speed for me, and when I found a lower price, they matched it. I got the materials on time as expected for an excellent price with very good service. It just doesn't get any better than this.
cindy B.
The service was FANTASTIC!!!
Franklin D.
Used this borders in a room 7 years ago, did some remolding recently you were about the only place I could find the same to repair the border. Thank You
Aurora V.
Honestly? This place BLEW ME AWAY with their customer service!! I had an order I needed in a hurry...and I was concerned that it might not get to me in time, since it was a special order. I placed my order...then called them, to follow up and see if it was actually in stock. The gentleman I spoke with listened carefully...then told me he'd call me back after checking. He checked...he called back quickly...and yes, they had it in stock. A few minutes later...I realized that I'd ordered the right fabric...but the wrong color...so I called the gentleman back (he'd given me his name AND number, in case I had any questions or issues!)...and explained my problem. He was able to stop the original order, change the fabric color...but when he checked on THAT fabric--it was NOT going to be in stock in time for what I needed. I decided I'd order it anyway...so he carefully told me WHEN it would be in stock...and let me know I could call him back and cancel at any time, up until they received it. Not once did he sound impatient...he was always friendly and genuinely wanted to help me out. I still smile, when I think of the whole experience--and whole-heartedly recommend this company to ANYONE. :)
Response from The Fabric Co.Sep 23, 2015
Hi Aurora, Thanks for the kind words! Have a great week! Best, Jim
nancy P.
Not only did the sample fabric arrive ASAP. it was accompanied by a thank you note from the owner Professional with a nice personal touch Hope to do business with them in the near future
Barbara - Parkland F.
We placed an order that another website said would take almost 6 weeks for us to receive the fabric. When I ordered from The Fabric Co. it only took 5 days from the time I ordered the fabric until it was delivered to my front door.
BunnyLady
I have wallpaper and borders in every room and I am really pleased with the quality and pricing of them from The Fabric Company ...